Las Torres Apartments

El Paso, TX · Apartment complex

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in El Paso
#124
of 577 real estate agents
City Percentile
47%
rating percentile
Address
Las Torres Apartments, 12130 Pebble Hills Blvd, El Paso, TX 79936
Phone
(915) 268-1652
Website
www.lastorresapts.com/?utm_knock=g

Las Torres Apartments is a real estate agent located in El Paso, TX. It is one of 577 real estate agents listed in El Paso. Its 3.8-star rating is slightly below the El Paso city average of 3.9 stars. There are 10 photos associated with this location.

About Las Torres Apartments

Find your perfect fit at Las Torres Apartments in El Paso, TX, where we take pride in giving our residents the best living experience achievable. Treat yourself to the finest features and amenities around, along with a welcoming community atmosphere.... More

Customer Reviews

★★★★★ 5.0 Hernan Ramirez · Nov 2025

I’ve lived here for a while, and the difference since the new management took over is truly noticeable. Jacqueline is doing an amazing job leading this community. Her approach to customer service is unlike anything I’ve experienced before — you’re treated like family, not just another tenant. Any small issues or concerns are handled quickly and professionally, and I regularly see thoughtful improvements being made around the property that genuinely enhance daily living. The two assistants at the front lobby, Arlene and Anahi, are exceptional. They’re friendly, proactive, and consistently go out of their way to make sure residents feel supported. Whether it’s answering questions, helping resolve concerns, or simply greeting you with a warm welcome (Chocolate Chip Cookies), their profession

★★☆☆☆ 2.0 Denise A. · Mar 2026

I lived here for a few years and overall, it is a pretty quiet community. For the most part, I didn’t have issues with noise. However, there were several administrative concerns that future residents should be aware of. First, keep documentation of everything especially payments!!! I was accused on three separate occasions of not paying my pet deposit. Thankfully, I kept my money order receipts. Even after providing proof, the office staff made it seem like they were doing me a favor by not charging me again, rather than acknowledging their own error. Always keep copies of receipts and payment confirmations. You are also charged a monthly pest control fee, but pest control does not come monthly. That was disappointing considering it’s an ongoing charge. Another thing I noticed was the n

★☆☆☆☆ 1.0 Antonio Ramirez · Feb 2026

Normally wouldn't do this but its to the point I feel it should be a warning. When we first moved in we never had problems, things were prompt and respectful so we renewed. Towards the latter half of us living here things went downhill fast. The staff was rude and condescending, they misplaced my rent check so instead of doing their due diligence they sent out a eviction notice only for them to have possession of my rent check. There is a huge lack of communication with staff which honestly shows why they rotate management all the time all while the office staff is busy making tik toks. They seem to be worried more so about filling units with just anyone as there has a huge increase of police activity, Marijuana use and honestly lack of any parking enforcement. All of this only to be also

★★★★★ 5.0 Elizabeth Orona · Nov 2025

I had an excellent experience touring this apartment community! The property is beautiful, well-maintained, and has a great atmosphere. The service during the tour was exceptional, and I especially want to highlight Jackie, the property manager. She was incredibly professional, knowledgeable, and welcoming. Jackie made the entire process smooth and enjoyable-she answered all my questions and went above and beyond to provide all the information I needed. If you’re considering moving here, I highly recommend scheduling a tour. Outstanding service and a great first impression!!

★★★★★ 5.0 A C · Dec 2025

I’ve lived here since the beginning of the summer, and my experience here has been nothing short of great. The property is well kept and peaceful, I have had no issues whatsoever. The property manager, Jacqueline, was extremely professional and welcoming when I first moved in, and has been helpful through my short time here. Jaqueline and staff are doing a great job at managing and maintaining the complex. Any questions that I’ve had, they’ve always been very helpful and willing to address my concerns, if any. I am grateful for the opportunity to live in this complex. No place else I’d rather be!

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Business Center ✓ Fitness Center ✓ In Unit Washerdryer ✓ Maintenance ✓ Outdoor Space ✓ Pets Welcome ✓ Swimming Pool ✓ On Site Parking ✓ Paid Parking Lot ✓ Dogs Allowed

Services

Apartment complexApartment buildingApartment rental agencyHousing complexLeasing service

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This listing is informational. Contact the business directly to verify credentials, services, and availability.