Landmark on Lovers Apartments

I lived here for two years while attending school. The first year went smoothly, and I could overlook the uncomfortable parts of living here. But this year everything changed—rude treatment and unjustified extra charges among them. I’m therefore documenting all the unpleasant aspects of my stay for others’ reference and will provide evidence. First, we moved out in early June this year. At the end of May, we received a reminder stating that if we intended to move out, we needed to give 60 days’ notice. As first-time renters in the U.S., we didn’t know about this rule. We tried to communicate proactively, including asking what fees we were required to pay. During this process, the management office could not clearly explain which provisions of the lease required which move-out fees. When w

Outstanding experience thanks to Chloe. I had an amazing experience working with Chloe while searching for my apartment. She went truly above and beyond to help me find the perfect place. Chloe was calm, incredibly patient, and attentive throughout the entire process. She took the time to record detailed videos of different apartments and sent them to me, which made a huge difference and helped me feel confident in my decision. What impressed me most is that she did all of this on her birthday—yet never rushed, complained, or made me feel like an inconvenience. Her professionalism, kindness, and willingness to go the extra mile are rare. She made what can be a stressful process feel easy and supported every step of the way. Because of Chloe, I found exactly what I was looking for. If y

I have lived at Landmark on Lovers for almost three years and it has been an incredible place to call home. The location is hard to beat. The property is quiet, safe, and tucked into a spot that makes everyday life easy. The office staff and maintenance team are a huge reason I’ve stayed. Special shoutout to Z, Brandon, and Gabby. They are always friendly, professional, and quick to help with anything. Every request I’ve made has been handled fast and with real care. You can tell the people who run this community actually care about the residents. There were some fire alarm issues late at night a year or two ago, and I know people have mentioned it in older reviews. That problem was resolved and hasn’t been an issue since. The property has only gotten better over time. They keep putting

I’m going on 4 years with Landmark on Lovers, and I’m very happy to be doing so. The customer service of this team is outstanding. Our service team is one of the BEST. Zoran, Gabby, and Brandon respond to all service requests almost immediately. I have never had a maintenance request that wasn’t addressed the same day, and more often than not, right as the day starts. They stay on top of all work orders!! If they see me and my dog walking around the community, they always greet us. 12/10 service from everyone on the service team!! Our office team is quick to communicate and tackle any issues that may arise. While it can be frustrating sometimes, it is part of living in an apartment community, and they ALWAYS do their best to communicate and resolve the issue as quickly as possible - so s

I’ve really debated on whether or not I wanted to write a review because the first 4 years of my living experience was amazing. However, the experience I’ve had living here this past year has had me questioning my sanity. It almost seems as if once the property manager changed things went quickly downhill. The elevator is broken down just as much as it’s up and running which seems ridiculous. The hallways are also constantly dirty and smell. However, the biggest issue is an ongoing issue with roaches. I’ve had my apartment heavily treated multiple times and the issue prevails. It seems instead of treating all surrounding units they only were treating my unit and this is how they spread to my unit in the first place. I’ve seen other reviews where people mentioned roaches on the fourth floor