La Serena at Hansen Park

You will absolutely hate to pay so much in rent to not even be able to live comfortably in your own home if you sign a lease at this apartment complex. Don’t make the mistake I did by going based on the good reviews and friendly leasing office ladies. There are lots of older senior citizens living on the first floor at this apartment complex which means endless noise complaints. After so many noise complaints filed to the leasing office by our downstairs elderly neighbor, she began reporting false domestic disputes leaving us and the police confused. One of the worst things about this complex is that if someone files a complaint, which they will. The leasing office automatically faults you, they don’t even bother asking you about the credibility of the complaint. They also have unreasonabl

Just moved my mom into these. I’m very happy for her. She has had wonderful interactions with the staff so far and it feels very safe and quiet. I was very surprised with how well the units seem to be sound proof and the finishes inside are above standard, at least for her unit. On the exterior, the lush, well-maintained landscaping and ample trees make you feel serene and removed from the concrete and hustle and bustle of the busier, more congested areas of the city. Can’t great traffic at all once in the unit, yet it is close to a major roads to get onto the highway quickly and anywhere in Tri-Cities within 15 minutes or less. In fall, the property looks gorgeous. Only thing I can suggest so far is more access to dumpsters in order to throw trash away. My mom hurt her knee and she has to

My partner has lived in the complex for 6 years (myself for almost 3) and we love it here! Its a nice quiet complex with respectful neighbors. The staff is friendly and helpful. The grounds are well kept. Rent is reasonable. The maintenance guys are amazing and always willing to go above and beyond! (And they make my dog feel so special because they always give her some attention in passing. She loves her friends!) Bonus: It is close to lots of yummy food options and columbia center mall, target, ect. My only complaint is that the gym is needing some work. Equipment is dated, and could definitely use a remodel. But PF is right down the road, so this hasn't been an issue for us. We would just use it more if there was some newer equipment. But over all this is a great place to live!

Me and my significant other were looking at apartments as a first time renter, and we ran acrossed this complex and I could not believe the amazing warm welcome we gotten we when we first walked in. To be honest for never have toured before and a little nervous, Cymbre instantly made it fun and many smiles and laughter came with the guide around and she answered so many questions that we didn’t even know we had. Instantly set our standards extremely high for any other communities we wanted to check out before deciding. Super helpful, sweet and I can’t even express how much of warm welcoming experience this community gave us.

I lived here for a little over 2 and a half years with my partner and all I can say is that it was WONDERFUL. Cymbre was incredibly nice and helped us navigate all of our paperwork as a young couple venturing out on our own for the first time. The complex is clean, maintenance was always timely, and rent was fair for the experience we had. I would 100% rent here again, and recommend it to anyone.