La Moraga

La Moraga Apartments has been by far the worst living experience I’ve ever had. The management here is unbelievably rude, unprofessional, and careless. They treat residents with zero respect and act like they’re doing you a favor just by answering the phone. Any time you bring up a concern, they get defensive or dismissive instead of actually helping. It’s clear that they don’t care about the people who live here — only about collecting rent. The maintenance team is just as bad — unprofessional, lazy, and completely disrespectful. They enter units without proper notice, ignore requests for weeks, and when they finally show up, they barely fix anything. Most of the time, the “repairs” are done halfway or not at all. If you call back about the same issue, they act annoyed like it’s your fau

The apartments are lovely and the rest of the staff are great especially the office manager. She's lovely! But this unprofessional being is despicable! So rude and obviously prejudiced. She does not know how to communicate and is horrible . If you ever need help in that office pray it's not her that helps you. I am a tenant and needed to pick up a package .l ought to file a police report cuz her character was so defensive she may be the one that took it

The staff was great, management and the company are giving them self's there bonuses for sure. Before renting apartment 3105 myself and my wife were skeptical about it. We read reviews about cockroaches and other issues about the apartments. The staff assured us the apartments was cleaned and did not have coacroaches, but we still asked for them to fumigate it. We did a second walk through and we found multiple issues. The light switch, floorboards loose, coacroaches in every single room and hallways. The apartment was really dirty if you're looking at this open the drawers when you tour this apartment complex. If you are applying and moving in best of luck you will need it along with an exterminator. We decided not to move forward with the rental and did not sign the lease.

Our bike was stolen from our garage and after asking numerous times to review the surveillance footage that apparently is on the property we haven’t received any footage or update. It’s been over 2 weeks since the burglary. The front gates were always broken and wide open. Since we moved in, various walk-in gates were not even locked and I’ve messaged management about it a few times. A car that parked next to ours (which is next to a gate that wouldn’t lock inside the property and I told management about it months prior) got their car broken into and windows shattered. One of my Amazon packages was delivered to another resident by mistake and I went to their door to see if it was still there and it wasn’t so I knocked on the door to ask. The person who answered looked confused when I asked

The leasing office staff is nasty. We had an appointment arranged by our corporate agent to see the place. From the start, the office lady (daughter of the manager who was present) gave us attitude and quite a hard time for no apparent reason. After having me fill out detailed forms with personal info, she took my drivers license and hid it in her drawer. To my amazement, she said she would not return it to me until after the viewing. So that was the last droplet for us, I retrieved my DL and we left. After visiting 8 places that day, LaMoraga was the only office with such a high degree of unprofessionalism and inept staff (this all occurred under the watchful eye of her mother - the manager). Actually a blessing - it's an early give-away that you don't want to live there. Ever.