Keys Crossing Apartments

Please read before considering moving to this place::: I lived in this apartment for 3 years. The first 2 years were perfect. Everyone was nice, and everything was clean. After the 2nd year there was a significant mold problem in not only my unit but multiple others. Ivy - the property manager - seemed disinterested and bothered every time I brought up this issue. Someone smashed my car window and ivy didn’t save the video cause she “didn’t think I needed it.” Your packages will get stolen straight from your doorstep. They get mad when you put a doorbell camera up for your safety. The gym is never open or able to be used, same with the pool. Everything about this place is terrible. Save your time and money and go somewhere else. Ivy and her boss are unprofessional and don’t take any accoun

Update - Post Move Out- Now that I've left the place, I want to explain how this place went from being worth 5 stars to being worth a lawsuit. The original staff and manager was great. Then they got replaced by a new manager who neglected all complaints and concerns, and proceeded to try nickel and diming tenants. This was supposed to be a restricted income, affordable community. It started around the $850's for our two bedroom, but by the end of the first year, our rent had already exceeded $1,000. Pressure washing used to occur once a month. Then it occurred once in a blue moon. When the batteries on the gym lock died, it took 3 MONTHS for them to replace it so tenants could have access to the gym again. When our smoke detector batteries died, it took half a year and was ONLY replaced

Since June 17th  my husband and I made a report to the admin. office because my (locker on the front door) it's not function well. We have problems  when we're gonna close the door everyday..we fear for our life and we want to prevent any robbery could happen..We make a request today one more time to the office administration. and we still waiting for they prompt reply and solution. ..DELAY IN RESPONDING TO THE REQUEST OF THE CLIENTS

Theft is horrendous here. Please dont move here. Cars get broken into all the time. Management does nothing. You call the police and they done do anything either. Police says the apartment doesn’t want to upgrade their surveillance or hire any security.

The staff are amazing always so attentive! Thank you, we appreciate everything you all do! The property is quiet and very well maintained! :)