Keller Williams Realty McLean

As a career military officer, and now a career real estate agent, I can vouch this market center is staffed with people of honor and integrity. An amazing cohort of people who are focused on lifting clients up and mentoring them thru emotional and consequential decisions with confidence.

I wanted to take a moment to express my heartfelt appreciation for the exceptional service provided by “ Neyla Brown “ and the McLean team during my recent home-buying experience. Neyla has been the epitome of professionalism and friendliness throughout our journey together. Her punctuality was impeccable, reminding me of clockwork, and her dedication to our search was remarkable. Over the course of 1.5 months, Neyla diligently showed us more than 10 houses, never once indicating any sign of fatigue. Her enthusiasm was infectious, and her willingness to share her insights on house designs was invaluable. Not only did she offer her expertise, but she also took the time to draw out potential improvements for us, which demonstrated her commitment to going above and beyond. Neyla's ability t

This company shouldn’t be allowed to practice with the way they do their business. This company is shady and then some. After finally finding a home, We finally got an offer accepted, agreed too, and signed by clients of Audrey Shay. They were hesitant as I am active duty military and didn’t understand the terms of a VA loan. After the sellers came to an agreement with the offer terms and signing everything after originally not signing the VA contingency. We solidified our contract with our signature for it to be ratified. Officially being under contract with us, they received an offer that was higher than ours and accepted it. completely breaching our contract as stated by the northern Virginia realtor association. So not only do they not do business in accordance to board standards, th

Why isn’t there a ZERO star option? This company is shady and then some. After finally finding a home, We finally got an offer accepted, agreed too, and signed by clients of Audrey Shay. They were hesitant as my husband is active duty military and didn’t understand the terms of a VA loan. They mentioned the VA loan and financing SOOOO many times. After the sellers came to an agreement with the offer terms and signing everything after originally not signing the VA contingency. We solidified our contract with our signature for it to be ratified. Officially being under contract with us, they received an offer that was higher than ours and accepted it. completely breaching our contract as stated by the northern Virginia realtor association. So not only do they not do business in accordance t

I cannot tell you how disgusted I am with the agent working at this office. CHAU ONAY represented a buyer that was trying to buy my home here in Fairfax. Chau was unprofessional from the beginning. After the home inspection was done, her demands were vague and confusing. In an effort to move forward we agreed to have a structural engineer inspect the home. However, this engineering company recommended by Keller Williams was a complete joke. The engineering firm sent out a person who refused to identify herself except by a first name, she was not an engineer, she had no identification or business cards and she had zero credentials or qualifications. She was only able to give us the website to the engineering firm that she supposedly worked for. The results from the engineer were equally va