Keller Williams Realty DFW Southlake

Shoutout to Mr. Paul. An exceptional realtor whose expertise, professionalism, and market knowledge truly set him apart. From start to finish, he demonstrated a deep understanding of the real estate process, provided clear and timely communication, and offered strategic guidance at every step. His attention to detail, responsiveness, and ability to anticipate challenges made the entire experience smooth and stress-free. Mr. Paul consistently went above and beyond to ensure the best possible outcome, and his commitment to us was evident in everything he did. I highly recommend Mr. Paul to anyone seeking a knowledgeable, reliable, and results-driven real estate professional. We can’t ever take you enough Mr Paul.

We attended an open house in Bedford hosted by Mary Spann from Keller Williams Realty. The home itself was beautiful and had a lot of potential. However, our experience with the agent was disappointing. Upon entering, Mary didn’t come across as particularly friendly — which we didn’t mind, as we were mainly there to see the property. While viewing the main bedroom on the first floor, we noticed the toilet was leaking water and immediately informed her. Later, when we returned to that room to compare it with the others, she abruptly told us to get out of the bathroom in a very rude manner — as if we were responsible for the leak. Her tone and attitude were completely unprofessional, which made us uncomfortable enough to leave right away. It’s unfortunate, because the home had great potent

Working with Jen was an absolute blessing. From day one, it was clear how much she truly cares about her clients. She took the time to listen, understand their needs, and guide them through every step of the process with patience and genuine compassion. Her knowledge and professionalism were outstanding, but what stood out most was her heart. She treated her clients like family.

Avoid this place at all costs. My family and I bought our first home in May 2024 with their “help,” and it’s been nothing but regret. The agent (Paola Gallego) only showed up once at the beginning and once at closing — every showing in between was handled by her husband. We were pushed to use their “preferred” inspectors, lenders, and contractors, and now we see why: as soon as we closed, everyone disappeared. Within days of moving in, we discovered the AC didn’t work ($6,000 out of pocket), plumbing issues ($800+), major foundation problems, and now leaking/restroom damage. These are things any decent inspector or caring agent should have caught or at least warned us about. Instead, they rushed us into signing and vanished. We used all our savings, plus a second lien, and now we’re stuck

These realtors do not have your best interest. They are just trying to get your house sold. If I had listened to the realtor and used her contacts I would have lost 80k. She also argued about my list price which I got. They just want their commission and the house to sell asap. I would not use their contacts the roofer wanted 30k I got it done for 9k. Seriously these realtors are trained to do this to you and literally don't know they are scamming you kind of like an NPC. Good luck 👍