Jefferson Title Company

How is this place still in business? Went there for a simple auto title switch on a car I bought for cash out of state... thought it would be easy. I was wrong. The woman I dealt with was completely incompetent, and the manager she called over was even worse. They were rude, told me I didn't have the information I needed, and dismissed me. I went over to another title agency on Veterans WITH THE SAME INFO and was out in 15 minutes with the new plate and title information transferred. Unreal... don't waste your time here, you're going to end up somewhere else anyway.

If you want anything done, never come to this place. The workers are rude and don’t trust what you say. Some African American Lady(DAPHNE) was rude to me when I had everything set. She had zero intention to help me out. She said someone with a Drivers license needed to come trying to infer that I didn’t have one because I was Hispanic. Everyone there works like the sloths from Zoothopia or whatever it’s called. NEVER COME HERE!! THERE IS A REASON WHY ITS EMPTY!!

Came in on 5/28 for a real ID before travel, had to leave and get my marriage license. Ms. Rhoda was a HUGE help. On the contrary, Ms. Veronica and the guy with the glasses seated beside her almost sent me on a long - blank trip to get a new marriage license due to incorrect info on their behalf; stating my marriage license didn’t have my married name, as it had my maiden name. Document was signed and sealed as that’s what was requested. I’m very happy Ms. Rhoda was still there to verify and confirm. Lack of knowledge can cause unnecessary time and money at another’s expense! Please stay informed!

Jefferson Title Company is completely stuck in the past. I went in to have a vehicle title placed into the name of my trust, and they insisted they needed a separate tax ID — which is incorrect. A revocable living trust uses the grantor’s Social Security Number until death, per federal law. Even after I explained this, they argued instead of helping. Every step was a roadblock, no solutions offered. The manager or owner seemed totally disinterested. Overall, a frustrating experience with people who think they know more than they do. Go somewhere else — you’ll thank me later. Update: I went to EFS Auto Title on Veterans this morning with the exact same paperwork. I was in and out in 14 minutes. With my plate in hand. Jefferson Title is simply ill informed on the process.

Jefferson Title Company. I knew I had the right place the moment someone answered the phone. . So polite and helpful and sincerely interested in helping me. Our agent, Veronica was outstanding. Missing one document, she suggested I go get the document. She would continue processing my application and fit me in when I returned. All of this with the most pleasant smile. Thank you Jefferson Title Company