Imperial Club

I've visited The Imperial Club at Aventura about 6 times. 5 out of those 6 times only 1 elevator was working. They have 14 floors of residents and only 2 elevators. This is a serious fire hazard. I mentioned it once to the front desk and they were nonchalant about the situation. Should they ever have a fire and people's friends or family die because they were unable to get an elevator to evacuate because there are only 2 elevators for 14 floors and one rarely works I wanted to have this on record for negligence and liability. While I was there waiting at least 7 minutes to finally get on the elevator it went all the way to the 12th floor. On the way down the maintenance man put a key in the box so he could skip every floor until he got to the bottom floor. I thought to myself, how selfish

My father is 86 and has a comfortable, happy life and apartment in Aventura, FL. Given his age I have recently begun to think about : When will he be too old to live alone? He agreed to an Imperial Club tour set up by Krissie, the community’s Leasing Manager. Our experience was wonderful - from our arrival at reception to Krissie’s pleasant and fun welcome to the actual tour! Nothing is better than visually absorbing an organized, clean, and nice looking building / apartment and also receiving a lot of good information / answers. Krissie is amazing at her job! The 1/1 apartments are exactly right for any family member who is getting on with their years but still young enough to enjoy independent living in a great and safe community, located in a beautiful town! My father was set on staying

Krissie at the Imperial Club has made finding a place for my dad to move to a wonderful experience. She has been warm, kind, informative and just great to go through the process with. We looked at a bunch of different properties & honestly deciding on the Imperial Club was a very easy choice. No where else that we looked at had such great amenities (like a nice pool, exercise area, game room, library, etc) and the thing that sealed the deal was how accommodating, prompt & kind Krissie has been. Especially here in the Miami area it’s hard to get people to call/write back in a timely manor (if at all!) and Krissie was there every step of the way through the process & to help with any questions we had!! We’re super excited for my dad to move closer to us and that Imperial Club is where he’s g

Wonderful experience setting my mom up at Imperial Club. Krissie helped me from start to finish and was super quick with responding to me with my 50 questions (I could have written 3 emails in 1 day depending on what was being asked by my moms siblings and always answered promptly). The process was easy and if something was missing Krissie gave me my check off list. Loved it. Couldn’t have asked for a better experience and since June she has been happy living there.

We had an amazing experience with this place. We meet with Krissie Rodriguez and she was very helpful and super patient with my older father hesitation. After complicated process with my father he agree to the move. We sign the contract and paid almost $4000 deposit. Two days before the move my father had significant medical event that will not permit him to move there. To end the contract we provide them the medical paperwork, and to our amazement they provided complete refund. We did not expect to get the $4k back but they did provide it. Krissie Rodriguez Was amazing and regretfully my father will not be able to move to his apartment, but I will definitely highly recommend it.