IMM | Investors Management & Marketing | Grand Forks

Absolutely atrocious management sits and does nothing while their tenants are forced to live in subhuman conditions. In our previous lease the management company bait and switched us three into an apartment unit that was left in shambles. Everything falling apart and filthy, cabinets full of wood rot, poor ventilation, and outdated appliances. That is, all except for a brand new oven/stove combo that didn't even function well, which they thought would make up for the abysmal conditions they left the place in. Outlets and heater panels were falling off the walls and worst of all, the entire property, every single building was infested with cockroaches. New property management company that took over a long time ago told us these guys have been blacklisted from many different maintenance/re

Abysmal company with bad communication & poor treatment of their clients. Terrible communication only through email— They have no compassion for their renters and homeowners that are using their service I had a dear friend open a small business in January 2020. Covid hit in March and she had to close her gym IMM tried to intimidate her into having to pay her entire five year Even though she could not open her gym due to citywide and statewide mandate. Another great friend of mine, who is the best attorney I know in the state— she helped the small business owner and sent a letter to IMM. The property management person had defaulted on eight promises with her building. Additionally, her inability to open her business was due to force majeure — COVID (superior force, act of God — factors

Very unprofessional can't take care of business and constantly want to evict people! Very unsafe property and not a secured facility! After my contracts up my leaving due to the uncourteous of not taking care of issues, get paid to just push buttons!

I rented at McEnroe Place and they have a very rude and disrespectful staff in front of the office. I have had many problems and it is always the same. I do not understand why they put someone like that to serve people. In addition, they do not have cameras in the mailboxes and packages get lost. I lost a $60 injection plus shipping and their only response was that they cannot do anything and that I should pick up the packages at the store. The girl named Desiree is very rude.

I rented from IMM for 3 years. I personally lived in the Kensington apartments. I left a review for my specific apartment so I will keep this review more specific to the company overall. I think this company overcharges and will take every penny from your deposit and even ask for more. I was over charged for a cleaning fee upon moving out. I was able to contact management and get the 320 initial fee down to 160 but am still blown away considering I work as a maid professionally and did a solid move out clean. They claim my blinds were broken which I do not believe is true but again another cost I have to take $75 for the blinds and $46 for the labor to put said blinds up. I am very surprised by this because I rarely even used the blinds and always kept them down. I would not expect any mon