Howard Hanna Elmira

Brokers are the biggest problem here. They never get back to you. I had to physically go into the office to submit an application and never heard anything back after. Tried to follow up numerous times and nothing. I see the listings I was interested in being updated every couple of days. It all feels very discriminatory. Wouldn’t even recommend them to a homeless person.

Beth Russell from Howard Hanna had her 1st "Estate Sale" at one her clients at 625 West Gray St, Elmira at end of April in which I bought a king bed and she told 45-60 days for pickup.I then inquired June 15 where I was told I cannot pick up until mid to end July which she admitted past the time frame.I asked for money back and was told she would reach out to client. After I spoke toher client she stated she did not receive the money. Then was told I can pickup either wed. June 21 at 1pm OR thurs. June 22 at 1pm. I texted her to say I will pickup 6/21 at 1pm only to be told NO...I now have to wait until July18th. Beth cashed the check in which I have a copy of and now I have NO money and NO bed. So I filed small claims this morning. Soooo Sad! Not professional at all!Beths boss MIKE HAMI

My dealings with one of their agent was substandard. Property he showed us I would not put a dog in it. Ed lied through his teeth. Place had bed bugs, move and roaches. Claimed the problem was taken care of. Stay away from this realtor.

The agents very helpful and have all the connections that one might need when purchasing a home. Even if they end up not being the agent for you, they will help you with any info that can acquire to ease the purchasing a home experience.

I moved here from out of town and had a great experience with this office. I'm glad my friend recommended them. Our move was kind of complicated and they were there to help every step of the way.