Housing Management Resources

I'm honestly so disappointed with this company right now. I had been on their waiting list for YEARS. I hadn't heard anything. I called to check in. The girl on the phone (very friendly not her fault) said I was removed about 6 months ago. They randomly sent a letter asking if I wanted to be on the wait list. It's 2025 why are these things not being done online/email. I never got a letter. So just like that gone. All that time down the drain only to start again. Also last year I had an email confirmation I was on the list for laurel st lottery. When I called to see where I placed in the lottery they never had me in the running. The fact I have a confirmation email meant nothing. These apartments look nice but at this point I don't see myself ever getting in. Really disappointing situation.

I live in Newberry Estates in Williamsport Pa and this is the company that manages the property.With that being said their employees don't do what they are supposed to pertaining to the rules in the lease.I have made several complaints about the person who lives in the apartment above me playing loud music ,pounding and stomping all night ,knocking pics off the wall and breaking my stuff and nothing is being done.The property manager Jessice Garcia has done nothing to deal with this issue.I met with Jessica and her boss Ryan Hanrahan and was told by him i need to co exist.so it happened that night and yes I have recordings of the noise from my apartment and Jessica Garcia heard them and now she tell me she will no longer be dealing with me that I need to contact her boss Ryan Hanrahan.I h

Do not recommend. They allow their tenants to risk heat stroke during a heatwave of up to 100+ degrees because they are too cheap to fix the ac unit for the building. Oh, did I mention the property mainly houses elderly and disabled people?! SMH shame on you!

I live here the manager is horribly petty causes missed rent checks and looses are rent checks . Blocks us for weeks to pay her then lies to the company to get the people who love here I. Trouble . She gossips and has clients in her office to gossip every day sometimes all day ! Can call thr company she won't puck up won't call ya back thrn complains to her bosses that she is abused . She runs on emotions and not on doing her job worse place to live in. It's like living in a dorm . Also pretty sure this company turns our heat down in the winter nothing charges and our heaters barely work even jacked on 90

Horrible apartments. I have family in the Rocky Mount NC apartments, and they have had issues every single Summer and Winter with heating and cooling. The staff is a joke. These are slum apartments and this management company should be ashamed at taking advantage of lower income people. My family has been without heat this past summer in the bitter cold. This Summer it's already been a month without a working air conditioning with temperatures reaching the 90's. Children live there and they don't care about the tenants possibly suffering heat strokes. They don't offer temporary fans or window units, they don't care. They order parts all the time, yet nobody comes to replace said parts. I'm going to the BBB and the news station this is getting out of hand.