Houlihan Lawrence - Millbrook Real Estate Agency

I called Houlihan Lawrence in Millbrook yesterday and asked to be directed to a broker. The woman named Susan in the office directed me to a broker named, Janet Meyer. . I was not sure if this was the same person who I had contacted about a year ago to do a summer rental. The house that I enquired about listing is an old farmhouse that is about 153 years old that has a lot of character and charm. It is located in a hamlet that has some businesses, with one being adjacent to the house. So, it has a driveway that the neighbors have and it is on highway 44. During the discussion on the house; everything the broker named Janet Meyer said was an insult. She said , people won’t want to be on a busy toad, have neighbors next door with a driveway that has 3 cars and even pointed out t

My wife and I could not have had a better experience than we did. Nicole and Joseph (or the dream team, as we call them) were instrumental to our buying the home of our dreams, and to the process being as painless as possible (despite a difficult seller!). Their expertise, experience, positive energy, and above all, honest and caring nature, made us constantly grateful that they were OUR dream team, and not the seller's! We'd recommend them to anyone. They're simply the best! Thank you again for all of your help :)

Susan helped my wife and I find our second home (which has since turned into our primary home). She was extremely helpful and patient in the process and listened to what we were looking for. She didn’t try to force the issue or just try to make a sale. Throughout the time it took to find our home, she became a good friend and we would not hesitate to recommend her or her company when looking for a home. We have already sent several people her way and they all share our enthusiasm in working with her.

We had a very bad experience with Susan Perry and Katherine Jennings at the Millbrook office of Houlihan Lawrence. We hired Susan to sell our weekend home. We felt we were engaging a high-end real estate agency that could best promote our home. In May, we did get an accepted offer on the house but way under asking. Susan was not able to get the buyers to come up much at all on their price. Very soon after, we returned to our home to find that some furniture had been taken—a completely made king sized bed (pillows, mattress, blanket, etc) along with some distinctive children’s furniture. No valuables (a new TV or other electronics) were taken. No locks were damaged or windows broken—someone had walked right in. We think the furniture was taken by a real estate agent to stage another house.

We had an amazing experience working with Nicole Porter and Joseph Briggs. They put an incredible amount of effort and time into understanding our needs, likes and dislikes at the beginning of the search, ensuring that we could narrow down our options quickly. I always felt that they were providing well-researched, knowledgable and honest advice, voicing their feedback and opinions in a friendly straightforward manner. We never felt pressured or pushed into considering something that wasn't right for our needs. They promptly responded to all emails, texts and phone calls. And, once we had a confirmed offer on a property, they managed to make the complicated process of closing and inspections as streamlined and easy as possible.... We very much enjoyed working with them and would hi