Hopper Lofts

From start to finish, Anna was amazing! Super friendly, patient, and helpful. She made me feel comfortable and informed every step of the way. You can tell she genuinely care about residents. I couldn’t have asked for a better experience!

I toured this place on a whim after another complex fell through. I met with Annette, who was extremely friendly. We discussed my budget, timeline, and needs. She seemed very knowledgeable about the property, area, and application process. I’d recommend touring this place.

If I could give this place zero stars I would. I lived here from Feb 2024-Feb 2025. There was a change in management during my time living there & new management was extremely dismissive and unhelpful. It is the worst place in Richmond I have ever lived. Roaches in the apartments (some people had mice), gates and doors did not lock so anyone could enter buildings and common areas as they pleased, trash from residents constantly in the hallways. Midway through my lease, they changed wifi providers. They took responsibility of the old (Verizon) equipment and never paid the final bill for services or returned the router. Almost a year after my move out, I was going back and forth with management and Verizon in attempt to get this settled. New management tried to tell me they hadn’t had Verizo

I believe Annette was the young woman who gave me the tour and it was amazing! she was so nice & informative so I can definitely see myself calling this home. ☺️

I applied and reserved a unit online. paid all fees when arrived in person unit was complete different than advertised even the floor plan was different. Staff was supposed to refund my payments. they initially said 45 days because refund are supposed to go thru corporate. then 2 months later still no refund. when i call they lead me on saying property manager is busy and will call back just for me to call again days after without ever hearing back. every time i call they try to gaslight me saying im rude and this or that. save your money this place is complete waste of time and disrespectful. as well as the units themselves are below par and smell horribly. elevators in bad shape. people hanging outside. terrible and ghetto. not safe at all for anyone who is seriously looking to live in p