Homes at Fountain Green

I had scheduled a tour back in June 2025 and when I arrived the office was closed even though the leasing agent had chosen my time of arrival. I decided to give them another shot and rescheduled my tour. I applied, was placed on a wait list, and later received an email saying a spot opened up for me. When I went back to the office to fill out my paperwork, the leasing agent stopped me halfway through to tell me she made an error and she would have to put me back on the wait list. It is now December 2025 and the last time I spoke with a member of the office I believe in July or August they told me I was number 2 on the list. I call and call and nobody ever answers the phone. I want to live here but the communication is such a joke.

They NEVER answer the phone. I go to check on my application status it says failure to respond that is inaccurate. I have had the same phone number, email, & address. They never reached out in any way, shape, or form. Unbelievable.

This development was beautiful the first two years I lived here however times has changed. They keep hiring incompetent individuals in their leasing office and they are losing everyone’s confidential documents. It has been over a year and a half since I signed my lease and they keep calling me in the office to turn in documents that I have already given them. This is very redundant and very unacceptable. Something needs to be done because everyone is sick of it. I am highly frustrated with this development.

My experience at Homes at Fountain Green was unfortunate. They switched around management teams very often, had very intrusive/invasive inspections that happened way too often, roach infestation, there was a shooting in the same building as my apartment that left me with high anxiety and post traumatic stress disorder. When I raised issues about safety concerns, Humphrey Management did not follow-up. They promised to try placing me in another unit or an entirely different apartment community. They did not take any concerns seriously and put our family in harms way. Also, to note the apartment complex was aware of a domestic violence issue going on where the shooting occurred. The previous leasing managers car was hit weeks prior to the shooting by the individual who was abusive to the tena

we applied here weeks ago. we have come to their leasing office over 10 times now and nobody is ever there, they never answer their phone or give us any calls back. this place seems really sketchy like they’re getting some sort of funding for having empty apartments