HomeRiver Group Kansas City Property Management

Employee: 1099 Torranie was absolutely wonderful to work with throughout my entire leasing process. From the very beginning, she helped guide me through finding the right place and made the whole experience smooth and stress free. She is a great communicator and always kept me informed every step of the way, which I truly appreciated. On top of that, Torranie has such a warm and personable personality. She made the process feel easy and welcoming, and it was clear that she genuinely cared about helping me find the right home. If you have the chance to work with her, I highly recommend it. She goes above and beyond and truly makes the leasing experience a positive one.

The absolute worse company to have manage a property. Illegally adding charges to rent for services you dont pay for. Will absolutely not repair anything. Leak in hot water tank. Shut off water for two weeks. Promised repairs, took off a combined 10 days nobody showed up to do work. Portal for concerns complete bullshit. Absolutely run if they are the leasing company. If you could give negative five stars they would be negative 10. Paid every month on time and they honored zero obligation in lease. Customer service a joke and leasing agents even worse. Do no rent from this company

I appreciate. Do you wanting a 5 star? Review, but it took me 2 calls. Several text messages that were never answered through the same portal. That they keep sending me that I owed money. It should have been an easy fix. But it took my second call.So therefore i'm not giving you a five star.Review for something that could have been taken care of the very first day

The house we rented clearly was not cleaned or looked at before move in…. we have no usable tub for our baby to bathe… the hot/cold water only lets out hot water that is to hot for baby to bathe in. So I have to bring pitchers of cold water to the tub from the kitchen…. But now the tub stopper doesn’t work, so we don’t even have a tub to use…Have over 8 outlets in the house including both bathrooms that don’t work…. And a toilet that is not bolted to the ground… The house was never cleaned before move in… bc the fridge had an error code and we moved it out to find years worth of grime and dust all over it. The home was advertised as 2 car garage, but only one had an opener… I have rented with first key and AMH and at least they clean the properties before move in, and have people who actua

Torrine Hunter is hands down the best leasing agent out there. As an out of state investor with over 45 doors in KC area she is an invaluable member of my team. She is dedicated, responsive & quick to get the job done. I had struggles with another PM, switched to her had all my properties leased in a few weeks. All this in the middle of winter. Home River Group management you absolutely must take care of her, she is your greatest asset to your company!!’