Hoffman Management

I've been on the board of our building for thirty years and Steve Hoffman has been an incredibly knowledgeable and helpful manager for us--- he knows the laws, he understands the equipment and maintenance issues and he is wonderfully responsive. The shareholders are very happy with the way the building is run and a lot of the credit goes to Hoffman Management.

The reps are not responsive and one of them even blocked my emails (I know because the emails go through when I email the other rep in the same company). All my emails take about 5 days with 3 followup emails to get a response of "I'll have someone assist you". And that only got slightly better after a water pipe broke in my apartment and they had to fix it. Still, my emails are blocked, and I haven't heard from them for another 5 days. I DO NOT recommend living in the properties they manage. Very poor job done, or rather, no job is done at all

DO NOT RENT FROM THEM. You dont rent a place so you need to move next year. They raise rent by 10% every year and no I did not get a covid deal. They raise the rent because they can. My rent has been increased by 20+% in 2 years.

I am used to money automatically coming in to my checking account (e.g. wages, interest, etc.), and then automatically going out, to bills. About 2 years ago, something went wrong with the cash inflow into my checking account (you can ask my company to explain that), and so there were no funds to autopay the maintenance on my apartment. The reason why I fell oblivious to the issue was because I was busily involved in exceedingly time consuming contract negotiations, at my place of business Note that It took Hoffman Management FOUR MONTHS to alert me of the non-payments. I was then given one week to straighten out my finances, before the the lawsuits came. So, it took 4 months for Hoffman to finally alert me to the problem, and a week or so, later for them to file suit against me, fo

Unresponsive, lazy, and incompetent staff who do the bare minimum to keep their apartments going. The lack of customer service is astounding. Do NOT move into any of their buildings. The positive reviews are false.