Hillpointe

The apartments they manage are very over priced. They advertise lower prices around $1400 a month for a two bedroom but when you go in person, they add on a lot of monthly fees that you are not allowed to opt out of and the monthly rent ends up being closer to $1700-$1800 a month for a small two bedroom. It’s price gouging and unaffordable. They are pricing Floridians out of their home state.

I am so unsatisfied with the location I was at and would like to speak to corporate! The leasing office is rude! The maintenance guys only do their job half way so nothing is ever really fixed! It became a usage place to live! We have a shooting in front of our building where cars got shot up! Then across from my door directly my neighbor had her home broken into and she was dragged out of her home in broad daylight! The courtesy officers are never there and they allow about anybody to live there. It is full of young kids so it isn’t quiet and peaceful like before! The charges on my itemized receipt from when I moved out r insane! We have photos and videos of how we left the place! Besides almost 3 years of wear and tear we left it in great shape! They have the nerve to charge for wear and

If I could give zero stars I would.. This is the final straw.. Moving a family of 5 in a 2 bedroom apartment on the 3rd floor over a family of 2 adults (1working from home while the other is a Full time college student) is unacceptable. Allowing people to move in after 6pm up until 12am is ridiculous.. I will be putting in my notice ASAP.. I found out they tell people the apartment they pick during the leasing process isn't available/ready and then pick somewhere anywhere in the complex for them to rent and people are so desperate they settle.. I've been here 9mos since opening and seen many changes including management and grounds keepers.. The walls are paper thin and walking on the floors sounds as if someone is coming through the ceiling.. I feel like I live in a rooming house or in

Really friendly people here. That is the first and most important attribute of a service business. Congratulations on all of the success!

Corporate never answers their phone completely useless. I would strongly advise against living at Pointe Grand Ocala. Especially building 600. The roach infestation here is out of control. Despite the pest control treatments, the problem never improved because the roaches were in the walls and common areas. I kept my apartment spotless, but it didn’t matter I still saw them daily, including in my kitchen and bathroom. They were even in our bed and our clothes. It was disgusting and made living there unbearable, especially since I have two little children one a toddler and allergies. Management was completely unhelpful and dismissive. The regional manager Leslie M. was especially rude and unprofessional. Instead of addressing my concerns, she falsely accused me of recording her and refused