Hill House at Chestnut Hill

⚠️ WARNING: Do NOT Move to The Hill House at Chestnut Hill – Especially If You Have Children! I strongly urge anyone considering The Hill House, particularly families, to read this carefully before signing anything. What was supposed to be a peaceful new chapter for my 4-year-old son and me turned into an unbearable nightmare. I moved in during the summer of 2024, in the middle of a divorce, looking for a calm, welcoming place. The location seemed perfect, and I was sold on the outdoor pool and promises from management that this was a "kid-friendly community" with “many children.” That was a complete lie. The truth: this is basically a retirement home, hostile to families and absolutely toxic toward children. From day one, we were treated like outsiders. My son was bullied. His toys we

After moving my mother out of Hill House last month as she is now in skilled nursing, I wanted to write a review to thank Francesca and her staff for all their help and care throughout. My mother lived at Hill House through several management changes, and Francesca and her team are the best! Not to mention the building’s great location just off the Avenue in Chestnut Hill, the lovely high ceilings and large windows in the apartment, and the efficient maintenance staff. My mother moved in when she sold the family home, and never wanted to leave. Thanks Francesca and team for everything!

I’m able to be more objective since I used to live in Hill House for two years. First of all, Francesca (management) is incredible making people feel at home! The front desk makes everyone feel safe. My neighbors were very friendly! Most of all, I still miss the cozy Wi-Fi lounge, great amenities, and being within walking distance to beautiful Chestnut Hill!

It's been many years since I've been a renter , as I was a condo owner in NYC and Center City, Philly. Deciding to make the change wasn't easy, but coming across Hill House , I knew it's where I wanted to be. The building is impeccable,and the staff is first rate. Any issues are addressed immediately,and the maintenance staff is extremely professional and caring. The staff at the front desk is always welcoming , and make you feel right at home. All of this comes under the management of Francesca Devlin, community director.She is on top of all issues, and has a wonderful way of helping with any and all concerns. Meeting her was the reason I knew I was making the right choice in deciding that Hill House should be my new home. It's been a wonderful experience!

I have been living here at Hill House since 2003. The management here is second to none. They have always, without exception, been responsive to phone call, emails and in in-person requests. The Maintenance department evidently follows the same “resident care handbook.” It has always been my experience in all these years that they are courteous, professional, very good at what they do and quick to respond to maintenance requests. Each apartment has individual thermostats in each room to regulate the heating and air-conditioning. The housekeeping manager keeps the common areas spotless. I‘ve often been in otherwise fine apartment buildings where the common areas are not kept as well and I think it must feel discouraging to live in places like that. The front desk staff quickly learn new re