Hidden Timber Apartments
Austin, TX · Apartment complex
- Address
- Hidden Timber Apartments, 13359 Pond Springs Rd, Austin, TX 78729
- Phone
- (512) 331-0013
- Website
- hiddentimberapts.com
- Status
- Closed · Opens 9 AM Mon
Hidden Timber Apartments is a real estate agent located in Austin, TX. It is one of 1,958 real estate agents listed in Austin. Its 4.0-star rating is slightly below the Austin city average of 4.2 stars. There are 10 photos associated with this location.
About Hidden Timber Apartments
Welcome to Hidden Timber – Affordable & Convenient in Northwest Austin Starting at just $1,085 for a 2BD/1BA, Hidden Timber Apartments offers affordable, peaceful living in a quiet, park-like setting. Our small, friendly community features 1- and... More
Hours
| Friday | 9 AM–5 PM |
Customer Reviews
had the pleasure of living at Hidden Timber for one year, and it was truly a great experience from start to finish. The community was always clean, quiet, and well maintained, and any maintenance requests were handled quickly and professionally. The amenities were also kept in great condition, making it a comfortable and enjoyable place to live. I want to give a special thank-you to Mary Gallegos for being so kind, helpful, and responsive throughout my stay. From move-in to move-out, they made the whole process smooth and easy, always taking the time to make sure residents were happy. Overall, I had a very positive experience and would definitely recommend this complex to anyone looking for a great place to live with excellent management and a welcoming environment.
It’s been such a pleasure living here. Mary and the maintenance technician were so kind and helpful. Every time I needed something, they were always there and very responsive. Thank you so much for everything. I truly appreciate all the support and care during my time here.
I would like to highly commend the property managers, Robin and Mary, for their outstanding response to the recent winter storm (Feb 2021). They asked all the residents to light water stream all the faucets, in anticipation of the freezing temperatures. When we lost power, some of the buildings had busted pipes. As quick as possible, they had the water turned off to minimize water damage. Some residents left their apartments so Robin kept everyone informed by text, so we would know when we could return. When the water was restored, Robin allowed tenants without water to get water from a vacant apartment. Shon, the maintenance man, worked tirelessly taking care of the downed tree limbs, water damage, restoring water, and getting the boiler back working. A big thank you to all 3 of them. I
Went to visit a friend here over the weekend and I struggled to find parking and had to park near the very back, that was until I started looking at the cars after I noticed some didn't have current registration or even ANY registration! My friend told me there's even people with Florida plates that have been here for over a year without updating their registration! I also saw an older large man running around the complex without a shirt on for some reason, that was kind of disturbing. He had a ton of plants outside his apartment that made it hard to get past the sidewalk to get to my friend's apartment. Be careful with this complex, it looks nice from the front but there's a bunch of concerning people and criminals living here! I'm surprised the police haven't shut this complex down, it
Been living here 8 months & I can honestly say it's the best renting experience I've ever had. I love the close proximity of the park it's really convenient. We're close to so many things so never have to go very far for anything. We live next to the pool & it's very peaceful maybe only had loud gatherings a hand full of times but they always made sure to quiet down at 10pm sharp. All maintenance requests are handled promptly. My neighbors are saints & everybody minds their business for the most part. Everybody is pretty friendly. There's always parking. They also approved me for my apt very fast when I really needed it. So thank you to Mary too who is also just the sweetest. I'm sure we will be renewing our lease & I'm happy to stay.
Accessibility & Amenities
Services
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