Heritage Apartments

Surprise, AZ · Apartment complex

Rating
3.3/5
★★★☆☆ 3.3
Reviews
16
Rank in Surprise
#38
of 131 real estate agents
City Percentile
29%
rating percentile
Address
Heritage Apartments, 12669 W Rimrock St, Surprise, AZ 85374

Heritage Apartments is a real estate agent located in Surprise, AZ. It is one of 131 real estate agents listed in Surprise. Its 3.3-star rating is slightly below the Surprise city average of 4.3 stars. There are 2 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Gilbert Sanchez · Jan 2026

There's literally teens early in the morning before the bus smoking and that have guns employes don't do shit I highly recommend somewhere else this place sucks do not recommend 🚫

★☆☆☆☆ 1.0 Fred Mitchell · Feb 2025

This place hires underqualified people who end up power tripping and treating people poorly. The most recent are decent people but I am trying to report that the stairwell has a gap time where it is dark before the auto solar light system works and that it is difficult to see. They haven't repainted inside my apartment since I moved in, and a lot of wear and tear is showing up on the walls. I have repeatedly asked for repainting to no avail. They demand that you have your recertification done online within 2 weeks, but yet their website works like a POS. If it isn't one thing it's another here.

★☆☆☆☆ 1.0 Charisma Hightower · Aug 2023

I’m currently being wrongfully evicted. They failed to process my recertification which in result of that they’re forcing me to pay back over $10,000 in rent. I was told I would receive help and never received help for months to fix their mistake. It’s best to record every conversation and star every email because they lie about everything they tell you. My husband was told to come in for a meeting and the property manager lied and said we didn’t have one set up. When the day came she yelled and pointed her finger in my husband face several times before he yelled back and she claimed she was frightened by him and called the police and told lies to the police about the incident. The next day she served us a improper immediate termination notice. Oh and don’t think that you’ll get in touch w

★☆☆☆☆ 1.0 Monica F · Oct 2023

Ever since they open they have been disturbing the peace. There kids run around the neighborhood being destructive, knocking on doors and running, out until late at night being noisy . It’s always dirty around there. They don’t respect the one stop sign they have to pull out of their drive way, they keep drive over it and knocking it down. Disgraces to surprise as you can see in there other review.

★☆☆☆☆ 1.0 Ikeiya Robinson · May 2021

When you get accepted here please record all your conversations when speaking to the landlords for your records. They tell you one thing and then turn around and do different and when you bring up the conversation they deny it like it never happened. If you got a serious issue go to the head above them here because they are still learning and not compassionate at all made it seem like they were on my side for months just to put me out at the end of lease because my 1 year old and 3 year old couldnt stay seated all day for the man downstairs

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complex

Top Real Estate Agents in Surprise

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This listing is informational. Contact the business directly to verify credentials, services, and availability.