Grove at Killeen

PLEASE PEOPLE STOP MOVING OUT THESE APARTMENTS !!!! The owner doesn’t really care he just sees a way to make extra money from military and low income people! The managers nickel and dime you for THINGS they are supposed to fix… at what point do you really start caring. Demand a walk through inspection when you move out or they will charge you for stuff you know was on them! I wish I can post my move in and move out videos . They took deposit and wanted more like who does that.

This place is absolutely terrible, me and my wife moved in this year and we can’t wait to get on out of this place. They expect you to pay rent on time but don’t even post the rent on time in order for us to pay it, they literally want you to pay late fees and make you pay more. Hot water has been an issue since we moved in, apparently they had “fixed” the issue and it still doesn’t work. We have to reset the hot water every time we want/need hot water. Doors suck, don’t even close fully, some lights don’t work. They charge you for stuff twice, sometimes more than twice. Rude management, literally knocked on our door very early in the morning so loud to tell us that we didn’t pay rent just for us to show them a receipt that we did pay it. They don’t keep track of anything and then tell us

Horrible do not recommend moving here unless you want to have to call and have no one answer all the time about your garbage being taken out while paying $35 a month for valet trash to come and get your garbage. When you ask them to stop charging you for it since it happens less than half the days they say they won’t remove it and to call them if it’s not picked up. They also do not post rent the day it’s due which causes issues and stress. Super frustrating

The apartment itself is good for the most part. However, we have had constant issues with maintenance and the office staff. My husband and I moved in here in June and it has just been constant issues. First off, I wanna say that me and my husband have both been calling the office throughout and nobody ever answers the phone, even when I drive by and see that they’re open and the staff is sitting in there. Anyway, our kitchen leaked with dirty water from the upstairs neighbor, and their way of “fixing it” was taking off the cover of the pipe in front of our building, so now all that dirty water leaks out right next to our front door and constantly smells like sewage and attracts constant bugs to our apartment. They then said the contractor would be out to punch a hole in the wall under t

I have been living at Grove for about 8 months now, anytime I put a maintenance request in it gets handled within 24 to 48 hours depending on the severity. Whenever I go to the office I get nothing but assistance and nothing short of professionalism and the best customer service I've ever had or experienced in an apartment complex. Lilly is very informative and always has an answer for everything and if she doesn't she gets back really quick to make sure any issue is resolved immediately. I absolutely love Grove apartments and would highly recommend to anybody looking to move here.