Granville Homes, LLC

Let me start by saying I orginally gave Granville a 5 star rating and I still believe they they build a good house. As with any build there are hiccups along the way. These things were always addressed. The employees were always friendly, professional, knowledgeable, patient with addressing my concerns. They truly deserve 5 stars. This review is concerning how badly things were done after the house was completed and is totally about how my yard was left and the refusal to correct the issues and to own up to the mistakes made. I am a US Navy veteran and we have a saying " It doesn't matter how many Atta boys you have it only takes one Ah s**t to destroy your reputation " This is the story of that one "Ah s**t". I hate to do what I'm about to do, but I must retract my 5 star review. H

My wife and I just purchased a Granville home in Stokesdale one week ago, we are extremely pleased! The home is well built and superior compared to some past "new" homes we have had. The design, colors, and upgraded quality of materials was a plus. One of the manager's (Adam) was very professional and accommodating. I have called him regarding some minor issues that come with a new build (low water pressure in the kitchen, issue with the electrical plug for the dryer, etc.) and he made sure the issues were fully corrected within 24 hours. I also brought up the fact that the yard could stand to be "raked" due to some areas being depressed from the rain and people walking on it prior to closing, Adam assured me when the next door yard is gone over he will have those areas in my yard done as

My brother in law had previously worked with Granville and we always absolutely loved their home, so when it came time to build our home, there was no question we wanted to worked with Granville. Will Yearns was so accommodating to us from the very beginning, going as far as sending us ideas for different lots to consider when we were continuing to have challenges finding one that met our needs, and he extensively assessed so many lots we sent to him to consider - this was above and beyond and meant a lot to us. He had at least 10 in person meetings with us to answer all of our questions, sometimes even after hours, before we even signed the contract. We felt really supported throughout the entire build process and the Granville team made what could have been a daunting process really fun

Granville did an amazing job with our new home from start to finish. Everyone we worked with was very professional and quick to respond to our needs and questions. We especially loved having all of the options in the Granville showroom so that we did not have to shop around for tile, cabinets, brick, etc.. It was all in the same room for us to pick out and see together which was so helpful! Our house was finished in the time frame they said it would be and it was done very well. Any issues we found during construction were fairly minor and they were fixed immediately. We are very happy with our new home and the job well done by Granville.

My wife and I are in the process of building a house with Granville now. For years we have heard great things about the company and the opportunity arose for us to build a house so we gladly reached out to them. Granville was able to build us a house within our budget and have catered to us every step of the way. They are very personable and understand this is the largest investment their customers will make, so they are very accommodating. I recommend them all the time to friends and family. We can’t wait for our house to be complete so we can enjoy it for years to come!