Graf Property Management

Customer Review My experience living at this property has been exceptional. The management team, especially Robin and Jessica consistently demonstrated a high level of professionalism, responsiveness, and genuine care throughout my tenancy. Anytime I reached out with a request or concern, they addressed it promptly and thoughtfully, making the entire living experience smooth and stress‑free. I was also impressed with how well the property was maintained, particularly during the transition to new management. The improvements really highlighted their commitment to quality and tenant satisfaction. It’s clear that Robin and Jessica take pride in what they do, and it shows in every interaction. Another aspect I truly appreciated was receiving my full security deposit in a timely and efficien

I rented for 9 months from Graf, and they always made everything quick and easy. Robin, Laurie and Jessica were always very responsive whenever and issue came up with the property that needed to be fixed. Everything was always taken care of in a timely manner. Their Appfolio application was easy to use, and made it very easy to take care of rent and put in maintenance requests. In addition they were always available via personal contact info, and responded to anything that came up. The application process was a breeze, and I highly recommend using them if you get the opportunity.

Robin Etheridge and the entire team over at Graf have been more than sweet and awesome to have as a property management company. Wish I could give more stars. I am a renter, and have seen every side of landlords and property management companies over the years. Hands down the best experience I've had. From easy communication, to personally delivering me cards and "get well soons" after a major accident that I was involved in, they've been nothing but accommodating to me throughout my time with them.

My wife and I were moving to Hawaii and were seriously considering selling vs renting our home here since we had heard so many horror stories when it comes to tenants renting and destroying your home. 
We ended up reaching out to several real estate agents. Everyone wanted to sell our home, but when I spoke to Robin, with Graf Property Management she gave us another option. She assured us that she could find fabulous tenants and that her company was like no other in the way they do business. We decided to give it a go and Robin truly does run the company with a “personal touch“. There were some improvements that she suggested we make to maximize our returns; we did everything she asked and I’m so happy we did! 
We’ve had our home with Graf Property Management for 6 years now. She kee

My rental property has been managed by Robin and the team at Graf for the last 15+ years and 4 tenants They have been exceptional communicators with both tenants and myself. They are fast to respond to issues, never leaving my tenants hanging. They continue to maintain good working relationships with reasonably affordable trades to handle issues quickly and affordably, not lacking in professionalism and quality of work. They keep meticulous records too. They are great folks to work with.