GFS Home Loans - Richardson

I was working with a representative by the name of Candice Moye. She started over very professional and courteous. Once we ran my app and discovered I would have issues with my student loans not being out of deferment which calculated my debt to income ratio being to high she became a ghost. She was suppose to send me a copy of my credit report she never did, she was suppose to run numbers for me to see if there was possibly anything that we could do to see if there was a way around this issue she never did, whenever I call or text her her responses are days late and she never returns calls. I don't know if this is just how this company works you know add an inquiry to someone's credit report and then just procrastinate once you discover that you can't get this buyer what they need so jus

I had a very hard time keeping in contact with my representative...she just didn't communicate well..the only way i could get her to call back is if i called the realtor that referred me to her..experience was horrible..information was not relayed in a timely manner..just not satisfied with service at all