GE Tower

When the security guard told me you probably won't get your deposit back I thought he was joking. Because I left the apartment in very good condition. Was even told by the manager and the assistant manager I will get my money back and for me to give them my forwarding address so they can send the money. It has been since September and I still haven't got my deposit back in it's now January.

I have been living here for 12 years and have seen so many property management come and go. This property management (The Franklin Group) has the worst people in the leasing office. They don’t answer the phone, they leave early, doors always locked, temp employees in and out so your information is traveling. They trying to evict me after being here 12 years of a past due balance I do not owe. All residents has all of a sudden gotta a past due balance when this new company has came. They trying to evict me for not paying a past due balance of 1400 that came out of know where. At first they said 3000, Then 2500, now 1400 just making up numbers. Housing Authority already stated they were taking care of all residents balances due to it being a problem over the years and a mishap. I haven’t had

I've never even moved here and I can just tell you now, I've encountered 3 different leasing agents in the last 3 months and now they've all gotten fired. There's people answering the phone but all they do is give you the run around or rush you off the phone! Very unprofessional.

Edrick and the people in the office has been helpful. They assist with everything that we need handled and help us when needed. When I first moved in the hospitality was not here at all. Now we have an office that welcomes you to come and speak with concerns and even give you a snack with infused water. Have never seen this in the 3 years I have been here. Even with the renovations that’s going on they turn my frown upside down.

I absolutely love my apartment! Living here is a pleasure thanks to the very responsive and personalized care and attention given by both the management and maintenance teams. The property is very well kept, its clean and the grounds are beautifully maintained. It is also conveniently located, which makes life a lot easier! Felicia Williams as property manager is simply awesome! She keeps things running smoothly and really listens to and gets to know her residents. I hope she will be be here for a long time! No one else will be as good in this job as she is. She's irreplaceable! ❤