Gavin Ekstrom at CrossCountry Mortgage

I had an exceptional experience working with CrossCountry Mortgage. From the initial consultation to closing, their team made the entire process smooth and stress-free. They were incredibly professional, communicative, and patient in answering all my questions, no matter how small. I never felt rushed or pressured and was kept in the loop every step of the way. Their online platform was easy to use, and I could track everything in real-time. The rates were competitive, and the process was faster than I expected. Most importantly, I felt that the team genuinely cared about my financial well-being and helped me choose the best loan option for my situation. Highly recommend CrossCountry Mortgage to anyone looking for a reliable and customer-focused mortgage company!

Gavin and his team were beyond my wildest dreams so wonderful to work with! I was apprehensive on looking into another lender to see what they could offer and let's just say I was blown away on how effortless they made the process. Hilda completed the application process with me over the phone taking that dreadful step off my plate and she stayed in touch with me every step of the way making me feel like I was her only client while I'm sure she had many! I really did receive white glove service and will recommend them to everyone! Thanks again for the perfection of service :)

I can’t say enough good things about Team Gavin at CrossCountry Mortgage. Their communication was truly outstanding from start to finish. Every step of the process was clearly explained, and I never felt left in the dark about what was happening or what was coming next. Jordan, in particular, was absolutely amazing. She went above and beyond with communication — always responsive, proactive, and incredibly organized. She did a great job predicting next steps before we even had to ask, which made the entire loan process feel smooth and stress-free.

Working with Alexis, Alexa, Gavin and his team was an outstanding experience from start to finish. Their service was top-notch—everything was handled efficiently, on time, and with great attention to detail. The entire team was incredibly friendly, easy to communicate with, and always available to answer my questions or explain things clearly. They made the mortgage process smooth and stress-free, which is no small task. I truly appreciated their professionalism, transparency, and genuine care throughout the process. I highly recommend Team Gavin to anyone looking for exceptional service and a team that truly goes above and beyond.

We had a great experience with CrossCountry Mortgage and working with Alexis. As first-time home buyers, we had many questions about the process, timeline, and required deliverables. Alexis was consistently kind, patient, and available. She answered every question thoughtfully and never made us feel like we were asking too much. She worked closely with us to find a monthly mortgage payment that fit our budget and helped make purchasing an amazing home possible. We felt supported and informed at every step. Highly recommend Alexis and the CrossCountry Mortgage team!