Franklin Square Townhomes

I ignored the reviews here, and regret it every single day. To keep it short, I moved in March 2025. They change the unit last minute, the day I was moving in. They were still fixing the unit and cleaning when I arrived. I requested maintenance and they never came out to fix the leak and mold create. The rodents and mouses are horrendous. I clean every single day! You can't even get in contact with anyone at the office even with new management. All my work orders are being closed out as complete and not one job done!

They refuse to fix the mold. Theresa at the office is horrible to deal with, and today when I asked to again be transferred to another apartment, Theresa said no we won’t be doing that. I asked why and she replied sometimes you don’t get answers to the questions you have. This place is disrespectful and disgusting.

This place is ghetto as hell, don’t move here. They don’t do anything about any concerns you may have. They post fraudulent photos on their website , some pictures you see are actually of the very nice apt complex down the street. They falsely advertise as luxury which is laughable. Mice infested, broken appliances, paint splatter all over the floors. There are constant car break ins but no working cameras , the whole complex is in complete blackness at night with no lighting . Homeless people dumpster diving and trash all over the parking lots. I could just go on and on

Mice infested been complaining for months no improvement and exterminator is basically more food for mice to multiply.Don’t move here, poor water supply renovations are done after you move in. In the leasing office is horrible and does not care about tenant concerns. Moved here 9/1 ceiling falling in, there was a leak that change living room ceiling color. Just a horrible environment. Quiet neighborhood though.

This place is infested with mice and rats. Not just my apartment, but the whole building. We could no longer use our kitchen. Every tenant was dealing with it. Management will do nothing and then criticize you for being upset. Don't move here.