Forest Properties

Horrible management, heating does not work at all it is ILLEGAL to not provide heat to residents in Massachusetts. Put in dozens for service requests ALL ignored, called several times no one came to even check. Not to mention other issues such as leaks, laundry machines and just over all upkeep of the units that is unacceptable for the price you will be paying.

Brendan and Amy helped my husband and me while we were getting our daughter settled into a new apartment. Incredible customer service.

It has caught to my attention that Forest Properties has used this pandemic to exploit current residents while dropping their rents to compete with the other complexes in the same area. There are couple of us who were enticed to sign a renewal - what they called a ‘lower’ price at the time - in mid March, right when the mass student body started to vacant the city. This was at least 150 days before our move-in date, September 1st. I knew for a fact and confirmed that we only needed to respond 60 days in advance according to the signed agreement. I found out that their current renting prices listed online has dropped at least $200 per unit per month. I confirmed this with an incoming tenant whose rent was $1600.00 for a studio, while all of us who signed the renewal had to pay at least $17

I would give zero stars if that were possible. Definitely do not rent from this company, they ignore all maintenance requests including urgent issues. I have never encountered worse customer service, my calls are never answered and many appliances and plumbing implements have been broken for months.

One of the best managements in Boston! The have the sweetest staff and provide the best services. They are super prompt with any problems that may arise, highly recommend!