Fidelity Property Management

As a mother, nothing is more important to me than knowing my son is living in a safe, well-maintained place—and I couldn’t be more grateful for Madison and the team at Fidelity. From the moment he moved in, it’s been clear that this property management team genuinely cares. The communication is excellent, the property is always clean and well-kept, and any issues are addressed quickly and professionally. It gives me such peace of mind knowing he’s in good hands. Thank you for making his home feel like a safe and welcoming place!

Maintenance team is great and is always ready to help and response to requests. My experience with Madison has been subpar, just spoke to her today about property damage being done by the grounds keeping company they hire. And instead of taking my complaint she was to busy playing a victim due to me being upset about damages done to my car, and property and asking her to remove them from entering the property. Would love to see if she actually passed my requests to her manager and see if it gets dealt with. Edit in response- no one yelled and used profanity toward your employee at all. She took a statement made about the situation personally. As with all of management there’s always something upsetting you about being requested to do your job. Edit 4*-1* My AC has gone out again this is

I have never lived with them (I inquired about a property - waste of time) but their process is very fragmented and lacks clear communication. You deserve to know. If you need proof of how they operate - scroll through the reviews and peek at how they handle negative reviews. 😆 Looking forward to editing to respond - Response: Hey, I appreciate that and can appreciate a company striving to clean up their process. My issue is albeit simple, but nonetheless frustrating. We requested a showing, was prompted on Zillow to input our information. After, we received an email stating to move forward, we need to fill out a form of yours online. All fine so far… then we got a text asking us to go over our situation and what we need for a residence before the rep FINALLY notified us we are not qual

We loved living in a fidelity home! We rented a small home from them for 3 years and they always took great care of us. We had only one tiny rent increase. Maintenance request were always answered same day and all the maintenance men were exceptionally nice. I even locked us out of our house one time at 9pm and they came to open the door for us within 30 minutes. We just bought our first home and moved out, but we feel so thankful we had such a good experience the last few years. Would definitely recommend to anyone looking!

Fidelity Property Management makes my rental house feel like a home. I have been renting from them for 4+ years. The owner and employees stand out when its comes to customer service. They are always kind. When I have needed something fixed, that may have broke, they are on it immediately to help.