Fairways at Lake Mary

I want to give a huge shout out to Caylie the assistant property manager. Mid December we started looking for apartments but we were still living in New Jersey so we were both very nervous on which apartment would be the best to fulfill all of our needs. Caylie was absolutely god sent. We were able to see our apartment virtually and sign our lease without physically being in Florida yet. The complex itself has lots of amenities, a volleyball area, a fully equipped gym, a lounge area with some type of air hockey table, a car wash area right on the complex and pool with a hot tub and grilling area. There is a few maintenance guys so far I’ve only had the pleasure of meeting Jose you can tell he’s been a handy man for years. I some how blew out my outlet in my kitchen with my air fryer he ser

This complex has a decent mold problem. When submitting maintenance requests we were advised by the maintenance staff that the entire complex had this issue and we should “just spray bleach”. During the duration we stayed here it never got better. Also, during hurricanes we would have water seep through the walls from outside covering the room in muddy water. Again when making a maintenance request we got a shrug and was told the entire complex has the same issue. When we first moved in the staff was decent, but as time went on customer service deteriorated quickly. There’s no assistance for noisy neighbors, you’ll be told to be more understanding of the neighbors situation. The trash compactor is constantly down. You get charged a trash fee but take the trash out yourself. As well as get

The leasing office ladies are great- Caylie and I think her name is Tiffany. The maintenance team is the absolute best and they’re quick to resolve issues. The neighborhood is quiet, and that is great! The reason for my 3 star review is due to the buildings being so old. The air ducts probably haven’t been cleaned since these buildings were built 20+ years ago. My apartment was always filthy with dust build up. The vent in my bathroom was also always filthy.. The fans also would be black with dust within less than a month. We had to clean those things constantly! The windows need to be replaced; the sealing of the windows are bad.. and that may be why my apartment was always dirty as well. I don’t know if it was specific apartment or not. The plastic was broken all around them and wasn’t

I am very happy with living here. Great front office staff Caitlin is awesome. Maintenance is awesome..If you need anything fixed in a timely manner. Living here has been so relaxing and love that my son can play outside and ride his bike and feel safe!

Jose the maintenance guy is the best. Anytime I have an issue. He’s the one to come and fix it. All my maintenance request have been handled in a timely manner.