Evernest Property Management Tucson

**Review Title: Extremely Disappointed with Evernest Property Management** ⭐☆☆ I am writing this review to express my deep disappointment with the service I have received from Evernest Property Management in Tucson, Arizona. My experience has been nothing short of frustrating, and I feel compelled to share this to warn others. I reported a significant issue on August 6 regarding a tree on the property that required urgent maintenance due to damage from weather conditions. Despite my timely notification, there was no follow-up or action taken by the management team. This neglect turned into a serious problem when the tree ultimately fell, blocking our access to our vehicle and creating a hazardous situation. When I reached out for assistance, I was met with vague responses indicating th

Recently my family and I where in need of a home to lease.I had no idea how competitive the rental market was. But fortunately I meet Joe with the Nordstrom Group when he showed us a house. Unfortunately we didn't get it , but he went above and beyond to help us find one. The home we found was perfect but wouldn't be ready for another week, at that point we needed to be in ASAP. The Nordstrom Group was able to get us in Monday. Vanessa is our property manager, she is phenomenal. She has answered every email and every call I've made. Since we moved in before it was ready we had to have maintenance come and install a new dishwasher. Glen was fast and friendly. We also noticed a cat litter box smell in one of the bedrooms, I mentioned it to Vanessa and she had it replaced! Who you rent from

Mar Soriano was my leasing coordinator. She was detailed and thorough with the entire process . She responded promptly to all my questions and concerns . The whole process has been so smooth and I couldn’t be more thankful to Mar and Adriana who I have been connecting with from beginning to end . Thank you to the Evernest team !

I applied to an apartment through Evernest and was not pleased with the process at all. The application fee is hefty, and after submitting my application I was contacted by Jess telling me my paystubs were rejected by their “fraud software”, so my application was delayed. I’m a school teacher and the paystubs were directly downloaded from the website. So, essentially, my application was delayed and I was accused of fraud with no apology. Their process for accepting applicants is first come, first serve, so this could be a serious problem if you’re trying to secure a place. I was also denied a refund for my application fee after this went down. Note with this management company they have hidden monthly fees added to your rent that isn’t in the advertisement.

They make you pay $200 to renew your lease and they add a $40 renters benefits package that states the will send you air filters every month or 60 day period and report that you paid rent to your credit bureaus. I been under the new lease for 10 months and they have sent the air filter once. I contacted them and asked for my money back for for them to send the filters and they said one filter is acceptable for that amount of time. Then we had in issue with a clogged toilet and tub draining slowly . The toilet was backing up into the tub. The plumber cleared the toilet same day and said he found hair scum and a plastic in the drain. They put the charge and are trying to stack up a bunch of late fees in the portal. I been trying to speak to Natalia Flores and she keeps avoiding the calls and