Element Deer Valley

People need to know about the issues going on at this complex. I loved my apartment and the look and feel to it, but I had to deal with things no renter should!! Especially with how much these so called luxury apartments cost. During my first week of living there the apartment beside me sprung a water leak that damaged the flooring and ruined the walls of my apartment. I lived there for 8 months and they never repaired the outside of my apartment. I had to go in every week to ask them to repair this and the inside of my apartment that is shown in the pictures. It took them months to do the inside and they never ended up repairing the outside. They never answered the phone, so if you needed something you had to go into the office during business hours. If you had pets or children, you wo

Let me just start off by saying this place has ROACHES! This place is dirty and poorly maintained. Don’t let the white cabinets and stainless steel fool u because there is nothing luxurious about this place invest your money ANYWHERE but here. Now let me get into my experience here… Moved in with my partner and 1yr old in Dec 2023, one month in we woke up at 4am to our whole unit flooded, water up to our ankles in every room. This was due to the apartment not being ready for move in. We realized our water heater was eroded and bursted. It was so bad our neighbors got flooded as well. A couple weeks pass by after we move back in after they dried up our unit and we get ANOTHER water intrusion. This time due to heavy rainfall all of our baseboards in our bedroom got soaked. Instead of replaci

I lived here for 4 years, two different apartments, before moving out. Here is my experience: The maintenance team is awesome. I never had to wait longer than 24 hours for my issues to be addressed, except when my AC was leaking. But they kept on it until they found the issue. I never had an issue with roaches, in either apartment. Residents throw parties that last all night. Loud music, hanging out on their patios barbequing. Had to call security almost every week on the same residents. Parking is limited. Residents that are assigned garages do not use them. At least in my area. The handicapped spaces are not monitored. Residents park and never move their vehicles. There is dog feces everywhere. I have had to do several work orders to have maintenance come and clean up even though it

We were going to wait to post a review when we moved out but we literally just woke up to a roach in our bed and it’s 3am. So now I have time….. there are roaches everywhere……I am not exaggerating !! inside, outside, coming out of the drains, on the outer building walls does not matter how clean your place is. I work from home and keep my place clean top to bottom because I have small kids and we never get sick, so it’s not us. We came from a appt on 19th Ave way older building and stayed there 6 years and NEVER had roaches or a bug problem. This is our second year here… We thought we were coming to a cleaner place but we feel even more disgusting every single day cause we find roaches everyday. (Where in building 17) The pest control spray over and over again but the roaches never go awa

Our leasing agent Stephanie is fantastic, professional and very caring and accommodating. We were on the fence about Element vs another luxury apartment complex and she won us over! Great experience start to finish, and I couldn’t recommend Element Deer Valley enough!