Dunes Property Management

Have rented a couple of homes thru Dunes Property Management. Nothing but issues, pool in both homes was disgusting. Green and unusable the other we found rocks, broken ballpoint pen and chicken bones. we paid for pool heat, the Heat Pump was breaking down every other day for a week. Temp was in the 70's asked for a partial refund was told NO? Currently waiting for the Cancellation fee to be returned (2 months now) Seems they might be out of business, wonder why? They are ignoring me as well as FLA BBB, not good for Business I would think.

We sold our property in March 2022 mainly due to their bad management. We cancelled our contract with them at this time. Damaged carpets, not repaired or reported to us.Closet doors off there runners, not repaired. Plug missing from bathroom sink charged over 100 dollars to replace. Despite all our attempts to retrieve our deposit they still refuse to answer our emails and requests to return our money. Even now four months later they are still charging us for management fees and towel rental, for a property they have not had any contact with since March. Would strongly advise you stay well clear of this badly run company.

Unfortunately as a house owner I had to terminate my agreement with this company - I had high hopes but the money says absolutely no income business for me. Their people did a great job cleaning and maintaining the house, I appreciate that a lot! BUT!!! it was impossible to get any answers from them concerning money, they just ignore you. Very unpleasant experience. I can resume: The house was booked very well, almost 90% occupancy at all times and I was expecting at least $2000-2500 a month and after 7 full month of patiently waiting, I made my calculations - the income is around $700-800!! And this is ridiculous! Late statements, late payments, absolutely no response on calls and emails You would highly suggest another company if you are looking for property management services

We are property owners and have Dunes Management oversee our home. They keep our home solidly booked. Through Dunes, a great mother/ daughter team cleans our home between guests. Unfortunately, some guests can be hard on a home. They are desrespectful of furnishings, steal items from the home, don't supervise their children, host unauthorized gatherings, and run the AC with all the patio doors open. These issues are caused by disrespectful guests, not the management company. Additionally, some property owners wouldn't make improvements and won't spend time and money to maintain their vacation rental. These folks, though, still want top rent and occupancy delivered from Dunes Management. As with any rental property, owners must be willing to constantly improve the property by v

My girlfriend was bitten by bugs, the blankets had a huge booger on it and there was cum stains on the blankets. The temperature was 44 degrees, i messaged them to tell them we was freezing. We used the stove to heat the apartment. The was no wash rags there, there was mold on the shower curtains. The place looks nice when you see it but when you get in it you see the disgusting mess.