DRB Group Austin Division

I had issues with the microwave as soon as I moved in and after months of back & forth with Electrolux and a lot of frustration, I reached out John the construction manager who promptly contacted several reps through email on my behalf and within days my microwave was replaced. John went above and beyond to ensure that this was taken care of, even offering to come and install the microwave himself upon delivery if I ran into any issues. Excellent, excellent communication and customer service!

Brightland is OK. Biggest beef is poor home seal. I could have done a way better job. We have bugs coming in constantly. When I walked the house before brick was installed I could see numerous places in sheathing where sunlight was pouring in. They don't let you do the work yourself, and don't hold their contractors accountable enough. My other grievance was lack of knowledge from sales person. She never gave us the attic storage upgrade option. I didn't know about it until I noticed a note on the electricians' blueprints that said "optional attic storage upgrade". At that point it was way too late to make this change. We would have totally upgraded if this was presented to us in the first place before signing. If you use Brightland, just make sure you have every upgrade option

We bought our home in 2023 in the Brooklands Hutto Community, and the entire experience couldn’t have been smoother — from closing to moving in, everything happened in just two weeks. A huge thank you to Hailey Frey for patiently walking us through every detail and making sure we understood the process from start to finish. And a special shoutout to Len Odam, who went above and beyond to take care of fixes, touch up the paint, and share helpful tips on regular home maintenance — both inside and out. Our one-year warranty process took some time, but every request we raised was completed. I truly appreciate the determination and commitment of Calvin Miller, who consistently followed up with the right people to ensure everything was addressed — from fixing windows and cracks to repainting w

Are you considering using Brightland to build your dream home? Here are some important factors to consider based on our experience with them in the home buying process. Firstly, most of the staff at Brightland were kind and friendly during the home buying process. However, that’s where the positive sentiment ends. Sales counselor: While our sales counselor was friendly, she provided us with inaccurate information on multiple occasions during the buying process. Despite being in the position for two years, it seemed that she lacked the necessary knowledge to give informed and accurate answers to our questions and misled us through several parts of the process. After making a deposit, we received minimal communication from her, including important updates. Some of the misinformation we rec

Brightland leaves trash in the yards in the community. Tired of calling their office. Don’t move to Oaks at San Gabriel, your yard will have wrappers, paper, insulation, metal scraps, beer cans, water bottles and debris constantly. My mower and the environment hates them. Update: 8/17/25 neighbors lawn with Brightland Trash.