Douglas Heights Apartments

This place made me incredibly sick. There is mold in the walls, I will leave a photo. My white blood count was high for over a year while i lived here and as soon as i moved out it slowly turned to normal. The management here is also incredibly rude, once Ms, Gale Griffin even walked away while I was talking to her and hid in her office, I was just trying to resolve an issue when she took issue that i had my phone out, she asked me to put it away and i refused. There are bug infestations. This is a terrible place to live, avoid it at all costs, it WILL make you sick.

The entire building is infested with mice and roaches. Wouldn’t recommend to my worst enemy. Management is negligent towards the issue of uninhabitable living. They’re lucky I can only post the pictures of what I’ve seen and not the videos.

It might seem cheap and close to campus, but don’t be fooled — Douglas Heights will charge you for way more than you expect, and they’re not upfront about it. The portal is confusing, staff give inconsistent answers, and they’ll mislead you about what’s required, then hold you responsible anyway. It feels like they take advantage of students who don’t know their legal rights. The stress, uncertainty, and surprise fees just aren’t worth it. In my situation, I signed a lease renewal thinking it wasn’t valid yet because my dad, the guarantor, hadn’t signed — which the staff and system both confirmed at the time. He got five emails asking him to sign, and I was even told they were “waiting on him.” But later, when I asked to cancel, they suddenly claimed his signature wasn’t necessary — even

I've been in Douglas Hights for about two months now, and since I've been here the Leasing agents are great at helping tenets out. They keep you well informed, and are quick to help with whatever they can to make your time worth it. If you are just living here or a student looking for a place in Chattanooga, they have wonderful amenities. Such as a gym, pool, clubhouse for recreational needs, and study halls, when your roommate is just to noisy that day. They are also quite affordable, compared to other places I've seen here in the city. All in all, my experience has been very positive, and would recommend it if you need a place in the city. 😁

The apartments are dirty. The management is trifling and no one seems to care about anything other than getting a paycheck. I am sick and tired of living here and honestly management sucks period. they never take complaints as seriously as they should yet want to bill for every small thing there is. Mold roaches, fleas and just so much negligence that I'm surprised that Douglas heights has not been shut down. Everyone who works at Douglas heights needs to be fired, and this apartment building needs to be shut down. I am sick of unprofessional people and tired of unprofessional management, unprofessional security, unprofessional lease members and honestly, the whole team just needs to be exterminated.