Deal Properties

Thus far my experience with Deal Properties has been great, especially in contrast to how I’ve seen other property management companies in the area act. Very transparent, nice folks in the office, maintenance is quick to address issues, even a whole appliance replacement without any fuss, which I’ve seen other property management companies in the area drag their feet on ridiculously in the past. Unit is a reasonable price as well.

My family and I lived at Cardinal Crest for 6 years. I would not recommend Deal Properties. Professional and caring are NOT words I would use to describe this company. When we first moved in Amanda, the office manager was amazing, and you were more than just a “number” to her. When she left, calls went unanswered and maintenance orders went unfulfilled. Appliances were old. The dryer was super old and made so much noise we didn’t even want to use it, we put a request in and it was never fixed. Same for the AC unit. The walls are VERY EXTRA THIN, you basically lived with your neighbors. Upon preparing to vacate the unit I called the Timberlake office asking for a check list and expectations when leaving and I was told to “clean as much or as little as you want” and “if our cleaning lady n

When I first moved into Cardinal Crest owned by Deal Properties it was not the best apartment but it was nice and quiet on the outside. The management was great. During the last two years of being there management changed and services got worse. I would not recommend Deal Properties as my experience there is not the best - long time getting work orders done, not returning phone calls, and among that an item missing from people coming in to work in my apartment. They even took $55 of my deposit for cleaning the carpet which is something they should do after living there for four years.

Can anyone say slums??? Due to UNFORTUNATE SITUATIONS of myself becoming disabled, my husband and I were forced to have to reside here until I was able to help us afford the beautiful home we have now. The new manager has absolutely no customer service skills, empathy, knowledge of her position, or the ability to be respectful. We spent hundreds of dollars having to upgrade this place on our own after the first manager left as when we called for maintenance afterwards, nothing was ever reported or done. Thanks goodness we kept receipts and have a lawyer on hand. They kept our deposit based on things that rentals are supposed to upkeep and pay for themselves and sent us an unprofessional letter saying these listings such as a water spot on the ceiling due to their negligence, and replacing

DO NOT MOVE HERE. The owner Mr deal is a scammer who ups prices on people. These apartments are not worth the price raise he keeps doing they are not well kept . The apartments are small. The try to charhe for any and every little thing - they tried to claim we would get kicked out due to a stain on the carpet.. months mater one of the maintenance members says they are changing most of the apartments to hard wood - the office probably knew that and still threatened us and had us pay a fee for the stain although we been here 2 years at the time and ware and tare is normal