Crystal Lake
Norfolk, VA · Apartment complex
- Address
- Crystal Lake, 5535 E Virginia Beach Blvd, Norfolk, VA 23502
- Phone
- (757) 461-3000
- Website
- www.crystallake-apartments.com
- Status
- Closed · Opens 9 AM Mon
Crystal Lake is a real estate agent located in Norfolk, VA. It is one of 220 real estate agents listed in Norfolk. Its 2.7-star rating is slightly below the Norfolk city average of 3.9 stars. There are 8 photos associated with this location.
About Crystal Lake
Apartments in Norfolk, VA
Hours
| Saturday | Closed |
Customer Reviews
Probably would rate higher if my neighbors upstairs were not the worst....just with noise. No confrontation or anything major. I just don't understand the need to literally march and stomp instead of walk...and there are no small children. Complex is nice, clean and pet friendly . Management is the best. SHANA the office Mgr. Deserves a big raise. Shes great.
We’ve been residents for over two years and have had a plethora of issues. From our upstairs neighbors floors flooding causing damages to our ceiling & leaking on our items (TWICE!), Our kitchen sink being clogged from our neighbors end(AT LEAST twice), Mice reeking havoc in our unit’s building, to the most recent & costly; Our dryer has been broken for over 3 months. We’ve put in numerous requests with maintenance, several of which were ignored. Rather than replacing it or actually coming out to service the dryer completely, they let our request sit and fall to the bottom of their priorities. We’ve had patience on the matter but at this point we don’t have any other option than to spread the word of our experience. Do not, I repeat DO NOT MOVE TO CRYSTAL LAKE APARTMENTS!!!! Spend your ha
I urge you to take these negative reviews seriously. When I was moving in, I was blinded by the initial appearance and dismissed the warnings, which I deeply regret. Look for consistent complaints about pests, neglected repairs, and unresponsive management—these are not isolated incidents, but rather a reflection of a systemic problem. Save yourself the stress, frustration, and potential health hazards.
I am thrilled to be out of this place, but it was at a heavy cost. They looked into the below. The solution of the office manager was to beat on my front door with a hammer while my 8 year old daughter and I were inside and shout across the parking lot “I am hammering in you are out of here”. Imagine the impact on my daughter. Better yet, imagine the impact on yourself or your child . And Kotarides Property Management, well they just wanted me to go away. And the office manager who beat on my front door with a hammer still has her job…. That’s how they feel about their tenants and property for that matter. . It’s been 2 weeks Update: I believe that if you leave a negative review and they remedy the situation, you should update the review. Unfortunately it has gotten worse and well, deserv
I love it I have my own br upstairs neighbors are nice and not too loud upstairs my daughter loves having her own room and a big bathroom and her walk in closet and I love the balcony is very quiet not too much and not too less
Accessibility & Amenities
Services
Top Real Estate Agents in Norfolk
| Name | Rating | Reviews |
|---|---|---|
| HRVA Homes- LPT Network Realty | ★★★★★ 5.0 | 20 reviews |
| Distinctly Real Estate | ★★★★★ 5.0 | 20 reviews |
| Campbell Real Estate Group at Atlantic Sotheby's International Realty | ★★★★★ 5.0 | 20 reviews |
| Kyle Myers-Realtor | ★★★★★ 5.0 | 20 reviews |
| Summit Home Inspections LLC | ★★★★★ 5.0 | 20 reviews |
| Matt Frano Loan Officer at Coastal Towne Mortgage | ★★★★★ 5.0 | 20 reviews |
| Towne Mortgage | ★★★★★ 5.0 | 20 reviews |
| Jennifer Dawn REALTOR - Howard Hanna | ★★★★★ 5.0 | 20 reviews |
| Eletha Leeda Williams, Onyx Realty Professionals | ★★★★★ 5.0 | 18 reviews |
| Dayla Brooks Realtor | ★★★★★ 4.9 | 20 reviews |
This listing is informational. Contact the business directly to verify credentials, services, and availability.