Compass Property Management

We decided to rent our home out when we moved to a different state and see how it went as we had never rented our home before. Compass was a referral from a local realtor so we didn’t think too much about other options especially with the all the pieces of moving and starting a new job. Unfortunately their communication is horrible from a landlord standpoint. We heard little to nothing for the move in of the tenant. We were told they would move in on one day and it ended up being later. Apparently the tenants had questions about the house and didn’t get a response for a couple weeks, I was only able to find out after multiple calls over a few days. I started getting utility bills that should have been taken over. I’m not sure what the process is for helping tenants get everything set up

I’m so grateful I found Compass Property Management. Alicia has been so lovely to work with and really made my move a success. She provided excellent communication, is extremely personable and demonstrated professionalism throughout the entire process. I highly recommend connecting with Alicia for your next home.

This company is awful. As a renter and a property managed client. Awful communication of how the rental should be handled with HOA and then my deposit kept for an extra month I didn’t live in the rental they told me I was done end of September. Then I was charged for removal of broken door that came that way when I moved in. Mind you this company didn’t even do a walk through of the tenant before me. They had me do it. I told them of broken things at my move in….. nothing fixed while I was there. Also had a broken frig that cost me money the whole time I lived there because homeowner as far as they told me didn’t want to fix it. The frig was broken for the previous renter I also found out. I didn’t charge them for repairing the back door screen that was torn at move in as noted to

Hands down the best property management in Coeur d'Alene. They took great care of us and were always quick to fix things if needed. Highly recommend.

Working with one individual from this company is like pulling teeth. I thought after getting into the house it would be fine because I wouldn’t have to deal with it anymore but unfortunately I still do when something breaks! It’s frustrating when a person is in a customer service role but has no desire to provide good service.