Community Management Concepts of Jacksonville, Inc.

Association has been made aware of SEVERAL SAFETY violations from certain residents and was given addresses of the violators 3.5 weeks ago…NOTHING has been done.. At this point many of my neighbors and I do not feel safe in our own surroundings. The police have been Out to our community several times dealing with Just like the one I’m speaking of. You would think that in such an upscale neighborhood, things would be different, but guess what it’s not! Also, grass was rotting and molded at my brand new very expensive home.HOA was made aware of this (and Molded shrubs)and that it was bringing roaches and BLACK MOLD into my house and never replaced it.(even though it’s clearly their job). We had to remove all of our grass and replace it costing 1400$. We also had to remove the molded bushes

The association has been made aware of a concern regarding mailboxes rusting, molding and dampening the contents in the lower mailboxes. There has been little to no follow up to address the concern which the USPS has deemed important.

Would like to take a moment to appreciate our LACM Rebekah for her outstanding work and dedication. She is always approachable and welcoming, making it easy for residents to reach out with any questions or concerns. Hey positive attitude and professionalism create a friendly and comfortable environment for everyone. She consistently goes above and beyond to support the residents, ensuring that their needs are met promptly and efficiently. Her efforts truly make our community a better place to live. Thank you Rebekah Scroggins.

Community Management Concepts of Jacksonville and Associa, their Master HOA, make buying and selling a property within their managed communities a complete nightmare. There is a huge lack of communication within the Jacksonville office when the time comes to request documents for potential buyers and sellers. When the time came to sell our property within Windsor Falls, the office drug their feet every step of the way when my buyer needed necessary documents in order to obtain a mortgage in order to purchase my property, of which was denied by the mortgage company at 4:56 pm on the last day of the closing period (night before closing) due to an error made on the CMCJ side of things. Costing us not only the price of the sale, a $2,000 escrow binder that I could have kept, but an additional

Working with Nancy Despiau is a pleasure. Nancy balances exceptional attention to detail with genuine care for the communities she supports. We have been fortunate in the Palm Coast office to see her professionalism in action. She arrives prepared, with meticulous documentation and a clear plan for each meeting. At the same time, Nancy brings warmth and a wonderful sense of humor that makes her a truly enjoyable presence in the office.