Columbia Citi Homes

First, I would like to say what a beautiful property you have — very quiet, tucked away, and clearly well maintained. Even over the phone, the professionalism and warmth reflected the quality of the community. I’m writing this review on behalf of Jermaine Wesley Day and my mother, Barbara Ann Quinn, regarding our experience today when we called and spoke with Shan. Although Shan kindly explained that the property is currently fully booked and does not have any available units, she handled the conversation with exceptional professionalism, patience, and courtesy. From the moment she answered the phone, she was respectful, clear, and thorough in explaining the current availability. She did not rush the call and made sure we understood the situation completely. In a time where genuine cust

First off, beautiful property! Very quiet and ducked off! But I’m here to talk about the customer service ! Chantrecia is an ANGEL! Matter fact a goddess! Coming from a previous property with terrible experience, she immediately greeted me, gave excellent information and even took the liberty of going out the way to call surrounding properties to assist me with finding a unit, perfect for me. I loved this experience. If I wasn’t concerned about how it would look. I would have started crying because it means so much to me when people are passionate and kind when providing a service, especially customer service. So to whom it concerns, please give her her flowers and raise ! Thank you Chantecia, so much. So so so much !

When I first moved into this community in 2013, the management was fine, but in the past year, the experience here has been nothing more than awful. For starters, it takes months for simple maintenance issues to be resolved and WEEKS for maintenance emergencies! I have been without air conditioning for 3 weeks now, and no one knows what they are doing. I was told that it was fixed, then I was told that the parts are on back order. Then when the property finally got an outside professional to fix it (3 weeks later), the air is STILL not working. My thermostat read 86 degrees and my son had bloody noses 4 nights in a row due to the heat. It also took them over a week to provide me with temporary a.c. unit but it is only downstairs and my entire upstairs (where the bedroom is) remains extrem

Nice town homes I love them so clean and pleasant I've never seen a lot of children and pets and teenagers having out that's a plus for me and quite

Chontrecia George was very help today. She really tried to help me find a place to stay. Thank you so much.