Collins Preserve

Jacksonville, FL · Apartment complex

Rating
4.5/5
★★★★★ 4.5
Reviews
20
Rank in Jacksonville
#256
of 1097 real estate agents
City Percentile
59%
rating percentile
Address
Collins Preserve, 5258 Collins Preserve Ln, Jacksonville, FL 32244
Phone
(904) 467-7385
Website
www.collinspreserve.com/?utm_knock=gmb
Status
Closed · Opens 10 AM

Collins Preserve is a real estate agent located in Jacksonville, FL. It is one of 1,097 real estate agents listed in Jacksonville. Its 4.5-star rating is above the Jacksonville city average of 4.2 stars. There are 10 photos associated with this location.

About Collins Preserve

Discover Collins Preserve, a brand-new apartment community to arrive in Jacksonville, FL. Our brand-new, pet-friendly one, two, and three-bedroom apartment homes are thoughtfully designed with your experience in mind, featuring designer kitchens,... More

Hours

Saturday10 AM–5 PM

Customer Reviews

★★★★★ 5.0 Nicole Tann · Jan 2026

I had an apartment at Collins preserve for two years. It is a very nice and good place to stay. The rent is very expensive but it is worth it. Maintenance work very fast when there is an issue in your apartment. At times there were time when the pool was dirty, but they quickly cleaned it. There was times where people threw stuff out on the ground, but Maintenance clean every morning. I want to give a shout out to them and if you were looking for a place that is safe and nice. I highly recommend this place. They are very military friendly.

★★☆☆☆ 2.0 Charline C · Nov 2025

I lived here for 2 and 1/2 years and loved my apartment up until their was a roach problem. After letting staffing know they did not take the right precautions and I still had the problem for 6 months up until I moved. When it was time to renew my lease they tried to make it right but the solution would not change the fact that there's a roach problem in the building. I moved now and they are trying to charge me an extra month. Lawfully your apartments should not have roaches. Make it make sense. Another con is the internet is terrible and their are constant outages so if you work from home. Do not move here. Also compactor is always full, probably why there's a roach problem!! Again I loved my apartment but it's the greed and lack of care. Do better. Reply: I appreciate your kind word

★★★★★ 5.0 Gabrel Delaney · Nov 2025

Ask for Brenda ! she is amazing she made everything smooth for me and everything in the move-in was super smooth so far I love my apartment. It is a very nice area. They’re very fast with response if there’s any issues or problems with the neighbors or maintenance issues or anything of such emailing is probably the best way to contact them if they are on it and Brenda was such a help and she just gave me an excellent experience.

★☆☆☆☆ 1.0 Kyana Lashay · Feb 2026

I previously lived at Collins Preserve Apartments and unfortunately would not recommend it, especially for families. First, residents are charged for trash service, including box pickup, but the service was inconsistent at best. We followed the rules exactly as instructed — breaking boxes down and placing them out properly on the correct days — yet there were multiple times they simply did not pick them up. If we’re paying for a service, it should be completed fully, not halfway. Rent is also advertised around $1,400–$1,500, but that does not reflect the reality. After all the additional fees they don’t clearly disclose upfront, I was paying closer to $1,700 for a small one-bedroom, one-bath apartment. The hidden costs add up quickly. Regarding the 60-day notice policy, I did turn mine

★☆☆☆☆ 1.0 Kenyona Givens · Dec 2025

I lived in these apartments under a 15 month lease with the first month being free. It started out great with the management having monthly events, food trucks, and catering for the residents. That quickly ended after about 5 months. You may see a food truck every 2 to 3 months and the only event they have now is Friendsgiving. I will say the staff is nice for the most part but be ready to see new staff in the office every few months. I’ve complained about neighbors who have parties, play loud music til 3 am, and people with loud cars who don’t care to wake you up at 4 am to rev their car. None of these complaints were looked into and I was told there was nothing they can do about it. People who have pets let their dog poop any and everywhere; and all they do is send out a residential mess

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Assistive Hearing Loop

Services

Apartment complexApartment building

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