Clean Slate Preservation, LLC

I am currently renting in Jacksonville and when we moved in the sink had no water pressure at all and we decided to put in a work request to have it fixed. I believe the two gentleman that came were contracted out from Blue Line Home Services and it was Tim Peacock and Rob. I was told they would arrive at my home at 3. They arrived 20 minutes early due to being ahead of schedule. Both greeted me with the biggest smiles and the greatest attitudes. Once they came in my house they were respectful and got to work immediate. It did not take long for them to find out that I was in need of a new faucet. Tim spoke with me and stated he would be going to pick one up and returned shortly after with a beautiful replacement. As quickly as they started they were done. Tim mentioned that he h

Had my kitchen sink separate from the countertop and fall down. Clean slate was out within 24 hours of being notified, and even showed up earlier than estimated. Willie did a fantastic job and was nothing but respectful and professional. Will definitely use them again in the future.

Had a work order for a damaged wall due to a leak in the roof. Not only did they repair my roof, the wall looks as though nothing happened. The crew was respectable and professional with complete knowledge of the tasks at hand. Thankful to have a reliable group to assist with the home issues.

This is the second time we have made an appointment and no one ever came. We even called twice during each day to find out if anyone was going to come. We were told "they would be out soon" and still, no one has come. This is beyond unprofessional. We've had to miss work to make sure someone would be here for them and they just didn't show up either time. Hopefully our property management company goes with someone else next time because our issue still isn't fixed after basically begging these people to make good on their appointments.

I have referred several clients to this service and they always do a great job. They take pictures and document every phase of their work. This is essential for me as often individuals want to represent abandoned property as "irreplaceable, valuable assets," after they have been removed. Highly recommended especially if you have legal concerns.