Chinook Properties

This company makes promises they don't keep. They look for ways to cheat you out of your security deposit refund. When you call them, you get an answering machine that tells you that everyone is working from home due to Covid and that you need to leave a message. I emailed them about a charge for "chimney cleaning and inspection" for $95. I NEVER USED THE FIREPLACE IN THE TWO YEARS I RENTED THE DUPLEX. When I wrote to them about the charge, showing photographs of the decorative lighting faux fireplace I had put in there, a unit I have owned and used for over 5 years, they have completely ignored my email. I have gotten no response from them. As for unfulfilled promises. Not long after I moved in and complaining about the drafty windows with broken screens, they first told me that they do n

Several members of my family and I have been working with this company for a decade, across several properties. Their personalized approach, attention to detail, and genuine caring have maintained us as loyal clients. We are thankful that this property management company is still small and local!

Update almost 3 months after the review below… they have still not rented any of the properties we were interested in they are such a joke I feel bad for the home owners who continuously lose money every month . We are so much happier and glad we did not have to go with these scammers. Wish I could give 0 stars. This place is terrible, there is a property I was interested in and it has not been rented in over 3 months which was concerning.. but after going through the excruciating application process I see why. They have un realistic expectations and criteria. They denied me due to a rental history being a family member .. doesn’t matter how much you have paid in rent they will deny u if you have any relationship with the land lord. They are hard to get ahold of and communication is only

This property managment prays on families struggling and needing to rent ASAP. Requested a 3000 dollar deposit, lived in the unit 2 years. Had to pretty much fight to get them to fix anything and were told we couldn't fix anything ourselves. Had one of there employees Leanne text me personally to ask about one of us moving out when my wife and I were having simple disagreements, where she got her information or how she knew there was an issue at the time is still oblivious to us. We clean the house make it look amazing so nice they had it re rented in less than 3 weeks, then they take on as many fees as possible and gave us 500 out of our 3k in return. Now they won't answer our emails, they put us on hold, and ignor any conversation with us causing us to have to result to court instead. DO

Most of these reviews are negative and I believe in transparency so I wanted to provide my professional opinion of my experience. The leasing response time was slow and took longer than expected. I do wish they were available for phone conversations as it would help eliminate so much back and forth and even raise some of these negative reviews. Upon moving in, there was ample things that were missed. Typically when it comes to renting once you find one thing you start looking for other things. There was ample cleaning issues, maintenance items and a pest issue. I filled out a maintenance request for these items to be taken care of and they took full accountability and were right on top of making things right. I feel confident that when a new issue arises they will take care of it promptl