Chase Bank

The atm is only available via drive through. There is no atm inside. There's always a wait in a line of cars. The sun makes it hard to read the screen. And if it is cold and rainy, you are not enjoying the experience.

They prefer sitting and doing nothing while customers waiting for hours better than supporting them

I called this branch over 10 times in 30 minutes not a single person would pick up the call. I’ve had a check that was supposed to have the hold removed from my BUSINESS ACCOUNT once the funds were shown cleared from the account that wrote the check. 5 days later still nothing and will not pick up the phone. How can I run a Business and pay bills when chase holds my money for 2-3 weeks. EXTREMELY NEGLIGENT and uncaring about my whole situation. Very close to closing all of my accounts with chase and moving to a different bank.

Disappointed by Service I recently had an experience at this Chase Bank branch that left me quite disappointed. My family and I made a special effort to arrive well before closing, specifically 2 hours prior, to ensure we could complete our necessary banking tasks without any rush. Unfortunately, despite our punctuality, we were turned away and informed that they could not accommodate us. This was not only surprising but also highly inconvenient, as we had planned our schedule around this visit. Understanding that banks may have certain end-of-day processes, we nevertheless expected that arriving with ample time before closing would be sufficient to receive service. I hope this feedback can be taken constructively to improve customer service in the future, especially for those who try t

For Brandon Blevins. He is the best and very professional, Not rushed for any of my questions. helped me to open an account and credit card .