Chase Bank

The branch manager was great! Gabriela Garcia, Relationship Banker, provides outstanding customer service at this branch!

I have chase bank for almost 10 years. I usually get good costumer service every time I go, but today I had a really bad experience at this location. I work in costumer service and I treat people the way I want to be treated and even when it's not my fault I apologize. Honestly, I would recommend not going to this location, they need to learn how to treat costumers better. I had the worst experience ever.

It's a Chase Bank! They have a lobby where you can access the ATM 24/7. Their current hours are 9:00 to 5:00 on weekdays and 9:00 to 4:00 on Saturday. Closed Sunday. Everything seems to be in clean working order. 👍

I was there at 3:45 and after Covid they close early at 4pm. The place was completely dead. One teller and surpringly she had zero personality. They do offer you hands free sanitizer at the door. Perhaps that was the best part of my experience at Chase! Sad to say but true!!

Branch Mgr. Refused assistance with account due to lack of knowledge. Customer service at this location has declined. I was forced to contact another branch for assistance. Mobile app for Chase is not user friendly. Online customer service very difficult as most reps lack training beyond simple tasks.