Century 21 Bono Realty

I have lived in Lake Charles for over 40 years and have had only positive experiences with C21 Bono. In particular, I can’t commend Realtor Rosy Hernandez enough for her very hard work, attention to detail, superb responsiveness and positive attitude.

Bono Realty sold my house in a most competitive market both location and time wise. Lori Kascak was very strategic and patient with me as the seller located on the east coast, over a thousand miles away. She held open houses, made certain the house was presentable and safe. She was balanced in pricing and bringing the deal to a successful closure. I highly recommend Lori and Bono Realty to anyone looking to sell or buy.

I would give a zero stars if I could. The agent was negligent and she lied on several occasions. She negatively impacted my interest rate by not providing me with an executed contract (seller signed in wrong spot and she did not catch nor correct.) She stated seller signed other documents but seller admitted he did not sign it. She was rude, condescending, and unprofessional. More importantly, I contacted Mike Bono to complain about Ms. Watkins but he did not seem interested. The seller also complained. I tried to let this go but I think I need to file a formal complaint with the Real Estate Board.

My husband and I have used Century 21 Bono Realty through 5 transaction with buying and selling. This agency has been super professional and very knowledgeable in every aspect of each transaction. Will continue to keep using this agency in more transactions for the years to come.

In the process of filing an ethics complaint with Louisiana realtor ethics commission, the Louisiana Attorney General and other consumer and government agencies, against broker Mike Bono, and realtor's, Charlotte Curran and Lori Kascak. I'm a home buyer and I used them to represent me as a dual agent when I purchased my home. Never use a dual agent. They are required to be unbiased and never share confidences between seller and buyer. I can't fully explain because of comment space limits. I will say they were biased, unethical, unprofessional and breached my confidence. They failed to protect me as a buyer. The end result is their seller has been paid in full for his former house, now my house. However because of this firm, I am not able to live in my own home for 60 days while the seller