Carytown Crossing

Richmond, VA · Apartment complex

Rating
4.0/5
★★★★☆ 4.0
Reviews
18
Rank in Richmond
#217
of 592 real estate agents
City Percentile
49%
rating percentile
Address
Carytown Crossing, 3502 Kensington Ave, Richmond, VA 23221
Phone
(804) 359-1539
Website
www.carytowncrossing.com
Status
Closed · Opens 9 AM Mon

Carytown Crossing is a real estate agent located in Richmond, VA. It is one of 592 real estate agents listed in Richmond. Its 4.0-star rating matches the Richmond city average of 4.0 stars. There are 10 photos associated with this location.

About Carytown Crossing

Find that urban, walkable lifestyle you've been dreaming of at Richmond's newest, luxury apartment community, Carytown Crossing. Located in the historic Museum District just four blocks from Carytown, Richmond's trendiest shopping district. Carytown... More

Hours

SaturdayClosed

Customer Reviews

★★★☆☆ 3.0 Angela Cochran · Jan 2026

After living here around 5 years I can say that the my neighbors have nearly all been wonderful and so friendly. It’s a spectacular location, close to Carytown. But the location is what you’re paying for. There are absolutely zero amenities and they’ve been promising a pool/grills for well over 5 years. Getting packages delivered to the right building is a known struggle since there’s no mailroom. Many times they’re simply left outside. The one ‘amenity’ are a few trashcans for doggie waste that are usually overflowing with bags all over the ground for days on end. Yes, as with most new builds the walls are thin so you can hear every footstep. And as another reviewer aptly put it the current assistant manager can be a bit irrational or unhelpful - very hit or miss. I’m already dreading t

★★★☆☆ 3.0 Jeff Brody · Apr 2024

Lived here about 6 months. Nicely appointed apts, a bit pricey, though., great location.. walkable to Cary St. and Kroger, buses nearby. Staff is hit or miss.. sometimes helpful, often unreasonably or illogical. The office manager can be very difficult.

★★★★★ 5.0 Nelson Crutchfield · Jan 2021

So far it’s been great! Our neighbors are really nice and courteous. The kitchens are gorgeous. No one is ever too loud. The layout is conducive to working from home. The folks in the office are fast, responsive, and genuinely nice.

★☆☆☆☆ 1.0 Caitlin Verdu · Sep 2022

I've never left a review, positive or negative, for an apartment complex before. Carytown Crossing is bad enough to warrant one. Among other issues, the apartments are pretty but of terrible quality--everything will break within the year. The HVAC gives off a powerfully bad odor that was never addressed. The grounds are not well kept (everyone has a dog and no one picks up after them). The walls are very thin. I could hear my neighbors both beside me and above me at all hours of the day and night. I could have looked past all of that if management had been responsive and helpful. They were the opposite. Moving out was the worst--they became just a nightmare to work with. I've lived in a lot of different apartment complexes around VA and this was by far the worst. I'd strongly suggest yo

★★★★★ 5.0 Taylor Adams · Apr 2018

Great location. Awesome leasing agents that always get back quickly on requests. Very well maintained. High quality finishes and appliances

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Apartment complex

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This listing is informational. Contact the business directly to verify credentials, services, and availability.