Carrara at Cole Apartments

Both leasing agents Victoria and Jayla were very helpful and patient! I’m an Amazon driver and the made my delivery experience at this property so easy and provided with a map with addresses to each building to help me complete my route in a very timely manner! I’ve never had such helpful agents who didn’t run out of patients with me asking too many questions!

I don’t leave a ton of reviews…but Carrara at Cole/Slate at Cole, I can’t say enough good things!! The community events are always so fun and the front office is staffed with kind and helpful people. The location is nice and tucked away so you get the best of both worlds of living in Knox but not dealing with busy street noise. Absolutely adore it here :)!

The maintenance team here has no regard for privacy or respect for the residents! I am a nurse who works nights and on majority of my maintenance requests, I request to not be bothered until 3:30pm. However that has always been disregarded. Yesterday I received a phone call to fix my water heater. Which might I add, in the 2 years I’ve lived here I have NEVER received a phone call prior to maintenance coming. I come to find out this is supposed to be proper procedure! I was assured that the problem would not be fixed until 3:30pm by the front office; that however, that was NOT the case. I was disturbed at 10 AM and when I asked the maintenance man if he was told not to come by until 3:30 he replied “yes”. So he was fully aware of this and continued to come anyway. There was prep that neede

Beware of this apartment complex, building 11, and especially unit 1126. Main points: AC/Heat did not work, water gave us rashes and caused sickness in pets, very dirty living environments, and absolutely 0 sense of security. Despite many maintenance efforts, our apartment had very very poor working AC and heat. We had to eventually get window units installed (that would just end up blowing in dirt and bugs), and also had to get personal heaters for our rooms. They run the sprinklers like this place is in a drought- they drown the lawns which ended up causing water damage in our unit, and constant mudslides in the courtyards. Also- the water is poison and truly almost killed my dog. I promise I’m not being dramatic when I say this and have the months of vet bills to show for it. My dog

DO NOT LIVE HERE JUST BC YOU LIKE THE NEIGHBORHOOD!! This complex is being kept on life support with the LEAST effort until it's inevitably torn down by a developer. My roommate and I lived here for genuinely the worst year of our lives. 1. The AC's do NOT work. The first night, we noticed it was incredibly hot. After putting in a maintenance request, they came 4 separate times to look around, mess with things, then tell us it was fine. After every time they came, nothing changed. Eventually they gave us each window ac units which is the only way we had cooling the entire 13 months of the lease. These units were literally put in with PAINTERS tape around the edges. So many bugs and dirt were getting in, so their solution was the attached picture. (like be for real...) 2. The water is poi