CareFree Homes

Not sure where to start so I'll start with the positives. First, Carefree Homes has great lot selections. I was lucky enough to snag a corner lot in the Emerald Pass area. Considering the rising process of homes, a decent lot size is difficult to find. They had a great lot, despite having a utility relief area on my property that I'm responsible for maintaining and can't use, the back yard and overall lot size is great. Their layout plans are great. I love that unlike a lot of other houses in El Paso they don't waste space with high ceilings on the layout I got. I was able to get a 3 car garage like I'd wanted for a long time. They have a wide array of options to choose from when it comes to upgrades and modifying the layout. They use J&J landscaping which appear to be pretty solid so f

I would just like to formally say that I’ve had an overall wonderful experience with Carefree. They built me my first ever home, which is BEAUTIFUL. I do want to give a HUGE recognition to Miguel Rodriguez. That man has been absolutely amazing throughout this entire process. Very helpful and wastes no time. No matter what I need he is the first to offer to come take a look. Very courteous and very helpful. I wanted to make sure he was highlighted and got the recognition he deserved!

We bought a new build January 2025. It’s been 1 full year and I would not recommend carefree. My experience has been everything except care free. Let’s begin with the kitchen drawers. They use the cheapest railings. Our drawers kept messing up and carefree would send someone to “fix” them. They would accuse us of putting too many items in the drawers when in reality, they weren’t that full. After many failed attempts to fix the drawers, we ended up hiring someone else to install metal railings, which wasn’t that expensive. We haven’t had any problems since. There are other little things that have happened, but we have a big problem with our main walk in shower, which is upstairs. You can tell right away that it was installed incorrectly. When the water is running, water starts l

I purchased a home with Carefree in July 2025. At the time, my sales representatives were Tony and Rosalinda, who were incredibly professional, kind, and attentive. I would like to sincerely thank Tony and Rosalinda, as they were the reason I decided to purchase the home and felt confident throughout the process. I am confident that if they were still with the company, everything would have continued in the best possible way and this would have been a pleasant experience, which unfortunately it has not been. While the paperwork clearly states which items are not included—which I accept—they told me certain items were included, and that is the understanding I had at the time of purchase. After they left, the overall experience declined significantly. The current sales team lacks organizatio

CareFree Homes is an excellent builder! I did my research, I saw the quality of other builders and I can honestly say, this builder has much better quality homes! I can also honestly say the customer service was excellent. My agent Laurencia Baca Duncan did an amazing job! Her experience shows and her excellent customer service is the reason why I will be more than happy to continue referring her friends and family for any future home purchases!